Practice Support (Lake Deaton)

Job Description

Job Description

Become a part of our caring community

As a Practice Support, you will be responsible for patient facing, non-clinical, Practice Support functions, within a CenterWell care center.

Location : CenterWell Senior Primary Care office address: 779 Kristine Way, The Villages, FL 32163

Practice Support Role Overview:

• Navigate proficiently through EHR system.
• Schedule patients appropriately and accurately utilizing schedule software.

• Use customer service principles and techniques to assist patients calmly and professionally.
• Serve as a point of contact for patients entering and leave the care center.
• Manage new patient process per current workflow.
• Collect all payments due at time-of-service.
• Communicate with other departments as needed.
• Pre-visit planning including conducting insurance verification and eligibility for services, updating patient demographics, and communicating with patients to resolve insurance verification discrepancies.
• Ensure all documents are processed accurately per policies and procedures.
• Comply with compliance and privacy and security policies and ensuring all HIPAA protocols are followed to ensure patient confidentiality.
• Reconcile patient payments and verify with the daily financials.

Use your skills to make an impact

Additional Information

Required
• High school diploma or equivalent.
• Knowledge of clinic policies and procedures and overall understanding of medical office flow.
• Proficient skills in computer programs.
• Operate standard office equipment including computers, fax machines, copiers, printers, telephones, calculators, etc.

Preferred
• Some college.
• One year clerical/billing experience in a healthcare organization.

**WORKING AT THIS SITE ALLOWS ELIGIBILITY FOR THE CHARTER SCHOOL PROGRAM**

** PLEASE MAKE SURE YOU ATTACH YOUR RESUME TO YOUR APPLICATION (PDF or Word format) **

Benefits
CenterWell offers a variety of benefits to promote the best health and well-being of our employees and their families. We design competitive and flexible packages to give our employees a sense of financial security—both today and in the future, including:

Blue Cross and Blue Shield Health benefits
Dental and vision benefits
Matching Health Savings Account (HSA)
Life insurance and short-term & long-term disability
Paid time off, holidays, and jury duty pay
401(k) retirement savings plan with employer match
And much more

Scheduled Weekly Hours
40

Salary is commensurate with experience.

Note: A background screening will be required for candidates hired. For more information about the Background Screening Clearinghouse managed by the Agency for Health Care Administration (AHCA), go to

About Us

About CenterWell Senior Primary Care: CenterWell Senior Primary Care provides proactive, preventive care to seniors, including wellness visits, physical exams, chronic condition management, screenings, minor injury treatment and more. Our unique care model focuses on personalized experiences, taking time to listen, learn and address the factors that impact patient well-being. Our integrated care teams, which include physicians, nurses, behavioral health specialists and more, spend up to 50 percent more time with patients, providing compassionate, personalized care that brings better health outcomes. We go beyond physical health by also addressing other factors that can impact a patient’s well-being.

About CenterWell, a Humana company: CenterWell is a leading healthcare services business focused on creating integrated and differentiated experiences that put our patients at the center of everything we do. The result is high-quality healthcare that is accessible, comprehensive and, most of all, personalized. As the largest provider of senior-focused primary care, a leading provider of home healthcare and a leading integrated home delivery, specialty, hospice and retail pharmacy, CenterWell is focused on whole health and addressing the physical, emotional and social wellness of our patients. CenterWell is part of Humana Inc. (NYSE: HUM). Learn more about what we offer at CenterWell.com.
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Equal Opportunity Employer
It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.

Request an Accommodation
If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact [email protected] for assistance.

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