Customer Service Rep
Job Description
Job Description
Benefits:
- Competitive salary
- Dental insurance
- Flexible schedule
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
- Vision insurance
From $15-$18/hr
Job Type
Full-time A Local Plumbing Establishment, Family Owned & Operated business
For 35+ years we have known our customers by name. We do not have to answer to a large corporation, and we pride ourselves on helping our customers. "Our Goal is to be your Plumber, not just for a day, but for a Lifetime!" Because of this, we have developed a terrific work environment, encourage asking questions and teamwork, and trust leadership to lead from the front to make everyones day better. Currently, we are seeking a Customer Service Rep
Responsibility Summary Daily responsibilities are to answer, receive and document client information, load the information into our dispatch program, route calls as needed to specific staff or technicians. This is not a remote position. Additionally, you will be assisting our Inside and Outside Managers with various minor admin tasks as needed. We are an equal opportunity & drug-free workplace employer. Benefits This is a position with multiple paths to opportunity depending on what you enjoy and where your skills evolve. Additionally, we offer
- Weekly pay
- Vacation Pay
- 6 Paid Holidays
- Year-Round work
- Birthday recognition
- Employee Referral Bonus
- Career growth opportunity
- Short term and long-term medical insurance
- Continuous training for your Professional development
- Robust benefits package health, vision insurance, 401k match, IRA, and more
- Minimum of 1 year experience in customer service
- Knowledge of Service Titan preferred
- A Fluid Typing Speed with Accuracy
- Knowledge in Word, Excel & Microsoft Office
- Organizational & Multi-tasking skills
- Must be an effective communicator, written and verbal
- 8 hour shift
- Monday to Friday
- Possibly On call (at times)
- Bonus pay
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