Server Assistant - Food/ Beverage Runner
Job Description
Job Description
We are looking for a Server Assistant Food/Beverage Runner to join our team and facilitate collaboration between our kitchen and wait staff. Food/ Beverage Runner responsibilities include setting tables, serving food orders and removing used dishes and utensils. If you’d like to gain experience in the restaurant industry and learn how to provide an excellent dining experience, we’d like to meet you. To be considered for this role, you should be available to work various shifts, including weekends. Ultimately, you will ensure our guests have a high-quality dining experience by serving their food and beverages in a timely and accurate manner.
Responsibilities
- Deliver food and beverage orders from the kitchen to customers’ tables rapidly and accurately
- Act as the contact point between Front of the House and Back of the House staff
- Communicate food orders to chefs, paying attention to priorities and special requests (e.g. food allergies)
- Assist the wait staff with table setting by obtaining and placing appropriate tableware, eating utensils and napkins
- Serve welcome drinks and appetizers, upon guests’ arrival
- Ensure food is served in accordance with safety standards (e.g. proper temperature)
- Check in with customers and take additional orders or refill water, as needed
- Remove dirty dishes and utensils
- Answer guests’ questions about ingredients and menu items
- Inform restaurant staff about customers’ feedback or requests (e.g. when they ask for the check)
- Make sure families with young children get kids menus and special silverware sets
- We do offer training and advancement opportunities, competitive pay and utilize a tip-pooling system that is performance based, as well as employee benefits and perks
Skills
- Experience as a Food Runner or similar entry-level role in a restaurant
- Understanding of hygiene and food safety rules
- Physical ability and stamina to carry heavy trays and stand for long hours
- Availability to work various shifts, including weekends
- Multi-tasking abilities
- Good oral communication skills
- Ability to remain calm and professional in a fast-paced work environment
- Experience or Degree in hospitality or restaurant management is a plus
**Dress code is fairly conservative and requires no visible tattoos, facial piercings or unnatural hair coloring.**
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