Resort Maintenance Engineer III

Welcome to Pyramid Global Hospitality, where people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships.

Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers.

Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences.

The award-winning, 480-acre Saddlebrook Resort has made a name for itself as a premier meeting and vacation destination, as well as one of the nation’s preeminent athletic training facilities. Purposely planned as a car-free Walking Village, the resort setting allows guests to easily walk everywhere, surrounded by lagoons and cypress trees. Families and groups visiting our upscale hotel near Tampa, Florida, may choose from 495 rooms clustered around nine serene courtyards complete with gardens, stone benches, stone paver walkways, and native Florida landscaping. Exceptional restaurants and lounges, two golf courses, multiple tennis courts and more complete our offerings.

The Maintenance Engineer is responsible for maintenance repairs to the entire hotel facility; including hotel rooms, public areas, administrative offices, and meeting rooms. Repairs may include, but are not limited to, plumbing, electrical, heating and cooling, ventilation, furnishings and fixtures, painting, wall cover repairs, light carpentry, door and window repairs.

ESSENTIAL FUNCTIONS: (This list of essential functions is not exhaustive and may be supplemented and changed as necessary.)

Attend to guest requests, inquiries and complaints relating to maintenance concerns and refers unresolved issues to supervisor or Manager on Duty in a timely manner.

• Perform preventive/predictable maintenance and necessary repairs on all hotel equipment with minimum down time, including maintenance and repairs to laundry, boiler, plumbing, HVAC, electrical, meeting rooms and guest rooms. Maintain a record of repairs and maintenance requests in a shop log or document the assignment through the work order system.
• Repair and maintain physical structure of establishment. Perform minor and routine painting, plumbing, electrical wiring, and other related maintenance activities, using hand tools and power tools to ensure smooth operations of HVAC, refrigeration, natural gas.
• Install and replace lighting fixtures and bulbs.
• Maintain shop areas, spare parts areas, storage areas and inventories of materials, equipment and associated parts of the trade.
• Visually inspect and test machinery and equipment. Listen for unusual sounds from machines or equipment to detect malfunction and discuss machine operations variations with supervisors or other maintenance workers to diagnose problem or repair machine.
• Install and repair electrical wiring and electronic components of machinery and equipment.
• Ensure that daily inventory of the department’s tools and equipment that are issued to the Maintenance Engineer in the en is completed prior to completion of the shift.
• Fabricate and repair furniture and fixture.
• Respond to all emergency situations including fire alarms, disasters, power failures, etc. and assist as needed.

OTHER FUNCTIONS:

• Ensure that services are coordinated to provide the best in guest satisfaction by maintaining contact via telephone or radio with other departments such as Front Desk and Housekeeping.
• Assists in delivering and set-up of all new equipment such as televisions, mattresses, tables, chairs, etc.
• Notify management concerning need for major repairs and report out-of-the ordinary issues and unsafe conditions immediately.
• Assists in delivering and set-up of all new equipment such as televisions, mattresses, tables, chairs, etc.

The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties.

• Ability to detect malfunctioning equipment, discuss machine operations variables, diagnose problems and make repairs.
• Ability to handle sensitive, confidential information discreetly and professionally
• Ability to work independently with limited support
• Excellent verbal and written communication skills
• Strong detail orientation; ability to set priorities, multi-task and meet deadlines
• Excellent problem-solving skills, including the ability to problem solve without direct supervision.
• Proven ability to work effectively in an unstructured, fast-paced and constantly changing environment
• Basic computer skills; knowledgeable in Microsoft Office Suite (Word, Excel)
• Excellent time management and organizational skills
• Understand and is able to read blueprints and wiring diagrams.