Customer Service Representative - Registration Services - Coconut

Location: Coconut Point -23450 Via Coconut Point Estero FL 33928

Department: Registration Services

Work Type: Full Time

Shift: Shift 1/5:30:00 AM to 2:00:00 PM

Minimum to Midpoint Pay Rate: $20.00 - $23.50 / hour

Summary

🌅 EARLY BIRDS THIS ONES FOR YOU! 🌅
Ready to start your day before the sun rises and finish with your afternoon wide open? If you thrive in a fast-paced, people-centered environment and love being part of a team that keeps everything moving, keep reading

🌴 Customer Service Representative Registration Services

📍 Coconut Point 23450 Via Coconut Point, Estero, FL 33928
🕔 Full Time
Shift 1: 5:30 AM 2:00 PM (Hello, early start goodbye, early finish!)
💲 $20.00 $23.50 per hour

Why This Role is Perfect for Early Risers

• Start your day at 5:30 AM and clock out by 2:00 PM

• Enjoy your afternoons free for family, school, hobbies, or beach time

• Be part of the team that sets the tone for the entire day

If you love the quiet productivity of mornings and feel most energized before noon youll fit right in.

🌟 What Youll Do

As a Customer Service Representative in Registration Services, you are the first impression and the welcoming face of the organization. This is a high-volume, patient-facing role where communication, professionalism, and teamwork are key.

You will:

• Greet and assist patients with warmth and professionalism

• Accurately complete patient registration and demographic updates

• Verify insurance and collect necessary documentation

• Maintain efficiency and accuracy in a fast-paced environment

• Collaborate with clinical and operational teams to ensure a seamless experience

💬 Were Looking For Someone Who:

• Thrives in a busy, high-energy setting

• Communicates clearly and confidently

• Stays calm and solution-focused under pressure

• Loves helping people and delivering excellent customer service

• Is dependable, punctual, and ready to start the day strong

💼 What Youll Gain

• Competitive pay: $20.00 $23.50/hour

• Full-time stability

• Early schedule with work-life balance

• Opportunity to grow within Registration Services

• A supportive team environment that values collaboration

If youre motivated, organized, and energized by morning momentum, this could be the perfect next step in your career. 🌅

Apply today and start your mornings with purpose!

The Customer Service Representative position is responsible for providing excellent customer service in a team based environment for all aspects of patient business activity within the Practice/Department. Responsibilities include handling telephones, patient appointment scheduling, patient check-in, insurance verification, authorization, pre-certifications, referrals, and posting charges, initial collections, preparing well-coded and accurate billing and maintenance of medical records. Depending on the specific Practice/Department needs, this position may be required to manage the business services for workers compensation, commercial carriers, employee health and corporate accounts. Late hours, holidays and weekends may be required. Other duties as assigned by the Manager/Supervisor of the department.

Requirements

Education: High School Diploma or GED Required.

Experience: Less than 1 Year Clerical/Administrative required. Insurance/Customer Service preferred.

Certification: BLS (Basic Life Support) certification required in Employee Health and may also be required at other locations within 90 days of hire.

License: N/A

Other: Requires excellent communication and interpersonal skills, IT/computer proficient, basic math, knowledge of insurance verification and medical billing helpful.

US:FL:Estero