Business Office Manager
- Training & Mentorship: Lead the orientation and onboarding of new facility-level Business Office Managers. Ensure they are trained in Solaris HealthCare policies, electonic business office systems, and federal/state regulations.
- Cash Management Support: Assist facilities with posting cash receipts to the Aged Accounts Receivable journal and matching EFT wires/checks to appropriate payor RAs.
- Census Oversight: Provide expert-level reconciliation of manual daily census records against electonic business office systems system reports to ensure billing accuracy across the region.
- Operational Coverage: Serve as the primary "interim" BOM to cover time-off requests or vacancies, ensuring no disruption in billing, payroll, or resident trust fund management.
- A/R Troubleshooting: Assist facilities in researching past-due accounts, reviewing aged receivables, and preparing for AR/Board meetings as required.
- Compliance & Audit: Ensure all regional facilities maintain financial folders and billing manuals in accordance with current standards and Solaris HealthCare policy.
- Cross-Department Coordination: Work closely with Regional teams, Administrators, and Department Heads to align business office activities with clinical and operational goals.
- Staff Development: Participate in Quality Assurance Performance Improvement (QAPI) programs and "Doing What’s Right" classes at a regional level.
- Resource Management: Identify waste in supply usage and assist facility BOMs in developing specifications for office orders.
- Education & Experience: An Associate’s degree in Accounting or a related field is required, though significant experience (2+ years) in business office operations is preferred.
- Technical Proficiency: Advanced knowledge of electonic business office systems systems, Medicare/Medicaid/HMO billing forms, and A/R ancillary charge inputs.
- Communication: Must be able to speak and write English clearly and deal tactfully with government agencies, residents, and staff.
- Adaptability: Ability to travel between facilities and work beyond normal hours during emergencies or post-disaster evacuations.
- Physical Demands: Primarily sedentary work (lifting up to 10 lbs occasionally) but requires intermittent movement throughout the workday.
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