Project Leader - Electronic Document Management Systems (EDMS)

Job Description

Job Description

Job Title: Project Leader – Electronic Document Management Systems (EDMS)
Location: On-site – Tallahassee, FL
Employment Type: Full-time (Contract)

Job Overview:

Greyhawk Technology is seeking a highly experienced and technically skilled Project Leader to support the Electronic Document Management System (EDMS) team at Florida Department of Transportation (FDOT). The ideal candidate will serve as a senior team member, lead or principal technician responsible for supporting large-scale EDMS operations, upgrades, and cloud transitions. This role requires strong expertise in OpenText eDOCS and hybrid infrastructure environments, along with excellent communication, leadership, and troubleshooting abilities.

Key Responsibilities:

• Lead EDMS initiatives, upgrades, and implementations within FDOT's hybrid (on-premises and Azure cloud) environments.
• Maintain, monitor, and support EDMS server environments for performance, stability, and compliance.
• Administer library maintenance and EDMS databases using OpenText tools.
• Perform server patching, configuration management, and system security operations.
• Manage backup, recovery, and disaster recovery solutions for EDMS-related systems.
• Serve as a technical liaison between business users and IT teams, providing training and documentation as needed.
• Troubleshoot complex technical and application-level issues related to EDMS infrastructure.
• Assist in planning and executing migration of EDMS services to Azure cloud, ensuring minimal downtime.
• Develop technical documentation, training materials, and best practices for system use and support.
• Provide end-user support, training sessions, and remote/on-site troubleshooting.
• Participate in cross-functional teams to resolve complex problems and deliver scalable solutions.

Required Skills and Experience:

• Advanced knowledge and 5+ years of hands-on experience with OpenText eDOCS in a team lead or senior technical role.
• Experience with EDMS system administration, including infrastructure, application support, and upgrades.
• Proficiency with Microsoft Azure infrastructure and hybrid cloud environments.
• Strong understanding of document and records management standards and best practices.
• Experience with server performance tuning, backup strategies, and high-availability configurations.
• Familiarity with SQL Server, Access, or other reporting and data management tools.
• Programming knowledge (e.g., .NET) and experience working with third-party application integration is highly desirable.
• Demonstrated ability to lead teams, resolve issues independently, and support mission-critical systems.
• Strong written and verbal communication skills, including technical documentation and end-user training.

Preferred Qualifications:

• Bachelor’s degree in Computer Science, Information Technology, Business Administration, or a related field (or equivalent experience).
• Familiarity with PMI’s PMBOK standards and project management best practices.
• Previous experience supporting public sector clients or working on state government contracts.

Other Requirements:

• This is an on-site position located in Tallahassee, FL; remote work is not permitted.

Flexibility to work between 7:00 AM and 7:00 PM and availability on weekends as needed.