Part-Time Lead Retail Sales Associate
- Act as training ambassador: support new hire orientation, new product launch education, and skill development of the team.
- Coach associates on consultative selling techniques, cross-selling, and upselling to maximize customer value and store performance.
- Partner with the Store Manager to communicate key business results, sales goals, and performance metrics to the team; reinforce actions that drive success.
- Assume the role of Manager on Duty as needed, responsible for operational tasks including opening/closing, banking, and store security.
- Model best-in-class service that consistently exceeds customer expectations and builds long-term relationships.
- Provide customers and caregivers with expert cannabis recommendations, including therapy goals, product effects, dosing, and methods of consumption.
- Participate in the patient intake process, entering and maintaining appropriate records in compliance with privacy and regulatory standards.
- Accurately process and complete customer transactions using point-of-sale systems.
- Appropriately resolve customer concerns, inspiring long-term loyalty and trust in our brands.
- Support merchandising and promotional execution, ensuring displays and product knowledge align with current campaigns.
- Maintain accurate records of all activities in accordance with state and federal regulations.
- Foster a positive team culture built on collaboration, accountability, and continuous improvement.
- Perform other related duties, responsibilities, or special projects as assigned to support overall store operations and business success.
- Required
- Age 21 or over
- High School Diploma or equivalent
- Valid Government-Issued Photo ID
- 2+ years experience in a retail or a similar customer-facing environment where sales and service are critical
- Demonstrated ability to drive sales results and influence others
- Flexible availability, including evenings, weekends, and holidays
- Strong attention to detail with the ability to multitask, plan, and manage time effectively
- Excellent communication and interpersonal skills
- Ability to de-escalate and resolve customer concerns professionally
- Proficiency in Microsoft Office Suite
- Proven track record of leadership capabilities
- Experience in coaching and developing retail teams on sales skills
- Cannabis industry experience a plus
- Are motivated by results and take pride in exceeding sales goals
- Can translate business results into clear action for your team
- Lead by example through a hands-on, collaborative approach
- Thrive in a fast-changing environment
- Inspire trust and respect from peers and customers alike
- Employee discount
- Consistent, reliable benefits; Full medical/vision/dental, 401k with possibility of a company match, access to company-sponsored well-being programs
- Balance and flexibility; paid time off, paid parental leave, flexible work arrangements
- Tuition Reimbursement Programs
- Pet Insurance
- Chance to make a difference; Employee Relief Fund, community volunteerism through our Parallel Cares program
- Ability to remain in a stationary position for prolonged periods
- Ability to assist with lifting stock and materials
- Ability to move around the store and retrieve product as needed
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