Accounts Receivable Cash Applications Specialist
- Process remittances which may be electronic and manual payment transactions including checks, ACH, wire transfers, and credit card payments.
- Research and address payment issues like double payments, short payments, unapplied cash or other discrepancies.
- Collaborate with the billing, customer service, collections and sales teams to address customer issues.
- Reconcile cash postings with accounting.
- Share opportunities for process improvements and efficiencies in cash applications and collections as key member of the AR team.
- Create reports to track activity and resolution, as necessary.
- Engage in collection management processes, as necessary.
- Support audits and internal projects, as necessary.
- Associate degree in finance or accounting, preferred but not required.
- Prior experience in cash applications, billing, accounts receivable or collections.
- Basic understanding of accounting and order to cash cycle, including invoices, debits, credits and internal controls.
- Customer service skills, including written and verbal communications, to handle disputes and queries with both internal and external customers.
- Strong attention to detail and accuracy. Math skills.
- Working knowledge of systems: ERPs, Microsoft Office (Excel, Word, Teams), Customer Portals.
- Able to work independently and with a team.
- Demonstrates a positive attitude and takes a proactive approach.
- Able to manage time and work towards deadlines.
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