Manager, Inside Sales

Greenway Health
Tampa, FL

Job Summary

The Manager, Inside Sales will have experience in managing inside sales operations, driving revenue growth, and fostering a high-performance sales culture. The role will be responsible for overseeing day-to-day inside sales activities, coaching a team to meet sales targets, and developing strategies to enhance productivity, customer engagement, and lead conversion.

Essential Duties & Responsibilities

  • Lead, mentor, and motivate a team of inside sales representatives.
  • Provide coaching, performance feedback, and support to ensure team members meet and exceed individual and team sales goals.
  • Conduct regular one-on-one meetings, sales reviews, and performance evaluations.
  • Recruit and onboard new sales team members as needed.
  • Collaborate with senior leadership to develop and implement sales strategies that align with company goals.
  • Establish sales targets and KPIs for the team, track performance, and adjust tactics to ensure success.
  • Ensure the team effectively uses CRM tools to manage leads, sales pipeline, and customer interactions.
  • Drive the adoption of new sales techniques and technologies to enhance the team’s productivity and results.
  • Build and nurture relationships with key accounts and strategic clients.
  • Work with the sales team to ensure a consultative, solution-oriented sales approach that delivers value to customers.
  • Oversee the resolution of any customer issues or concerns escalated by the sales team.
  • Work closely with marketing to align on lead generation, campaigns, and messaging.
  • Collaborate with customer success, operations, and product teams to ensure seamless customer experience and product delivery.
  • Provide feedback on customer trends and market conditions to inform product development and marketing strategies.
  • Analyze sales performance data and provide insights to improve individual and team productivity.
  • Create and present regular sales reports, forecasting, and performance reviews to senior management.
  • Continuously track market trends and competitive activity to identify new business opportunities.
Posted 2025-08-27

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