Process Control and Operating Model Sr Analyst

Citi
Tampa, FL

The Strategic Ledger (SL) Program is a core initiative of Citi's Finance Transformation, implementing a global standard Oracle SaaS/Cloud-based accounting and ledger platform. This platform, aims to replace existing operating and reporting ledgers to deliver robust global processes, governance, and controls. Its scope includes centralizing accounting, standardizing ledgers, automating processes, and improving data quality, ultimately ensuring consistent, accurate, and timely ledger data for the firm. Supported by a cross-functional team, the program will transform Citi's accounting, ledger, and close processes.

Key Responsibilities:

  • Defining and driving the implementation of the Target Operating Model for "run the ledger" and "use the ledger" processes and teams across operations, finance and business, in close partnership with BAU process owners
  • Defining detailed target state process maps covering ledger operations, accounting, Ledger and Close processes within the Oracle SaaS environment, and intersections with partner applications (both up and downstream), including required process changes in Front Office and Operations
  • Establishing transition plan from current to target state org, including integration of legacy teams into new operating model and adoption of latest cloud and self-service tools / functionality across teams and functions
  • Assessing and integrating wider business architecture concepts and Op Models into the SL program and in alignment with Citi's enterprise Architecture requirements
  • Partnering with implementation leads to ensure all operating model and process activities are aligned with overall release and go-live schedules
  • Supporting the preparation and execution of testing for UAT
  • Supporting training and implementation readiness
  • Oversight of the creation of new standard operating procedures related to Op Model
  • Identifying opportunities to drive wider operating model and organizational change ahead of Strategic Ledger implementation
  • Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

  • 5-8+ years of relevant experience with global corporations and financial services experience gained in Banking, Financial Services or in an associated consulting role
  • Indirect or hands-on accounting experience related to supporting financial close activities such as ledger validations and reconciliations, ledger-based controls, and ledger processing a strong plus
  • Experience in implementing Technology Enabled Transformation or Digital Transformations in the Financial Services industry
  • Experience in large scale Target Operating Model and process design and implementation
  • Proven track record of significant organizational transformations and SaaS enabled ERP transformations (Oracle, SAP, Workday)
  • Ability to self-start, identify, engage with and influence a wide and diverse group of senior stakeholders to MD level
  • Experience in successfully managing projects and programs through the full project lifecycle, from conception through rollout and ongoing support
  • Experience with Software as a Service (SaaS) enabled Enterprise Resource Planning (ERP) transformations (Oracle, SAP, Workday)
  • Ability to build strong partnerships; communication and stakeholder managements skills are key.
  • Growth mindset, seeking and implementing feedback and maintaining flexibility to pivot and course correct as needed.
  • Excellent oral and written communications skills in English
  • High proficiency with Microsoft Office Suite, particularly Excel for reporting and PowerPoint for presentation development

Education:

  • Bachelors’ degree in Finance, Accounting, Business, Management, Engineering, or related field

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Job Family Group:

Finance

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Job Family:

Financial Solutions Design & Implementation

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Time Type:

Full time

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Primary Location:

Tampa Florida United States

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Primary Location Full Time Salary Range:

$87,280.00 - $130,920.00


In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

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Most Relevant Skills

Assessment, Change Management, Communication, Credible Challenge, Management Reporting, Problem Solving, Program Management, Risk Management, Stakeholder Management, Strategic Planning.

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Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

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Anticipated Posting Close Date:

Feb 06, 2026

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Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

 

If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi .

View Citi’s EEO Policy Statement and the Know Your Rights poster.

Posted 2026-02-03

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