COORDINATOR, PLAYER CARE

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Description

At Inter Miami, we are looking for a Coordinator, Player Care to play a key role in supporting our players and their families, helping them feel at home on and off the pitch. In this role, you will provide hands-on daily support to ensure a smooth transition to the club and to Miami, from relocation and cultural integration to life-skills programming and well-being initiatives, allowing players to stay focused on performance. Working closely with our Senior International Player Care Manager, internal departments, and league partners, you'll help create a world-class, supportive, and professional environment across Player Operations.

Player Support & Onboarding

• Serve as a primary point of contact for players and families during onboarding and throughout their time with the club.
• Coordinate relocation and housing logistics, transportation, scheduling, and community integration support.
• Organize player and family orientation to club facilities, staff, and community services.
• Support language, cultural adaptation, and life-skills programming.

Player Well-Being & Development

• Assist with access to mental wellness resources and escalate concerns to qualified staff when appropriate.
• Assist in transition support programs for new signings and departing players.
• Maintain proactive communication with players to anticipate needs and provide referrals to appropriate resources.

Community & Family Relations

• Assist players and families with local services, schools, and community engagement.
• Support player and family events and club involvement initiatives.
• Help manage family engagement programming and communications.

League & Internal Collaboration

• Support MLS and MLSPA Player Engagement initiatives and assist with related administrative tasks and reporting.
• Collaborate with security, medical, and support staff to ensure player and family well-being.
• Assist in alumni engagement and former player support initiatives as needed.

Administrative Support

• Maintain accurate records and player care documentation.
• Assist in preparing reports, scheduling, and expense processing.
• Coordinate communications across Player Operations and club departments.
• All other duties as assigned.

Requirements

• Bachelor’s degree in sports management, psychology, social work, or related field.
• 1+ years of experience in player care, athlete services, or similar role.
• Strong interpersonal and communication skills with a service-first mentality.
• Experience supporting international individuals and culturally diverse populations.
• Ability to maintain confidentiality and act with discretion and professionalism.
• Strong organizational skills; ability to prioritize and multitask in fast-paced environments.
• Proficiency in Microsoft Office; familiarity with player management systems is a plus.
• Bilingual (English/Spanish) strongly preferred.
• Ability to work evenings, weekends, holidays, and travel as required.

Compensation

• Inter Miami CF offers a competitive compensation package, medical, dental, vision, disability insurance, life insurance and 401k retirement plan.

Applicants must have work authorization to work in the U.S. on a permanent and ongoing basis and must not require work visa sponsorship from Inter Miami CF now or in the future to retain authorization to work in the United States.

All applicants must pass a pre-employment background check.

Inter Miami CF is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, protected veteran status, disability status, or any other characteristic protected by law