MFMP TRAINING SPECIALIST - 72000048

Requisition No: 860776 

Agency: Management Services

Working Title: MFMP TRAINING SPECIALIST - 72000048

 Pay Plan: Career Service

Position Number: 72000048 

Salary: $55,000 - $58,000 

Posting Closing Date: 09/23/2025 

Total Compensation Estimator

MFMP Training Specialist
Division of State Purchasing
State of Florida Department of Management Services
This position is located in Tallahassee, FL

Position Overview and Responsibilities:

The primary function of this position is to serve as a MyFloridaMarketPlace (MFMP) Training Specialist. This position is essential in championing the adoption and utilization of the MyFloridaMarketPlace (MFMP) eProcurement system across state agencies and vendors. This role involves designing and delivering impactful training sessions and materials that enhance the knowledge and capabilities of system users, ensuring that both agency customers and vendors are equipped to effectively use MFMP tools.

This position is also responsible for supporting the State of Florida’s procure-to-pay processes, including strategic sourcing, contracting, purchasing, receiving, invoicing, and reporting. Success requires facilitation of cross-functional, enterprise-wide process improvement teams to achieve significant and measurable benefits. This effort directly advances the agency’s mission – to deliver innovative, resource-saving solutions to continually improve customer service.

• Training: Champion MFMP and State Purchasing initiatives. Design and provide effective training materials and sessions to agency customers and vendors.
o Provide operational training and guidance for the use of MFMP eProcurement solutions and all applications.
o Facilitate working groups, and crafting communications to drive customer engagement. The Specialist will gather and respond to feedback from users, implement innovative strategies to enhance adoption, and provide ongoing operational guidance for all MFMP system applications.
• Research and Analysis: Independently conduct research and analysis using MFMP reporting modules and other data sources in the MFMP system to provide customer service and consultative assistance to internal and external stakeholders.
• Quality Assurance: Analyzes data for accuracy when generating reports and data files. Recommends solutions to identified problems.
o Works with the MFMP Help Desk Manager to review customer feedback relevant to MFMP applications; and
o Assist the MFMP Chief Learning Officer (CLO) and CLO team on annual customer survey criteria.
• Change Management: Act as an agent for change, taking a facilitative catalyst role. Train and develop business best practices in process re-engineering tools and techniques. Identify, disseminate, and promote adoption of best practices.
• Perform other duties as assigned by management.

Knowledge, Skills, and Abilities:
• Knowledge of Chapter 287, Chapter 215, Chapter 119, Florida Statutes.
• Professional: Oral & Written Communication, Process Improvement, Change Management.
• Technology: eProcurement (Ariba On Demand, Vendor Information Portal, and Tableau), FLAIR, Microsoft Office (Excel, Word, PowerPoint, Access), Articulate.
• Ability to provide feedback to various stakeholders.
• Ability to interact effectively and influence at all levels of the enterprise without the benefit of complete positional authority.
• Ability to manage internal and external customers and stakeholders.
• Ability to maximize use of technology to gain effectiveness and meet required deadlines.
• Ability to keep the focus on change, communicating regularly, and backing up action plans with deadlines and progress reports, and driving issues to closure.
• Knowledge of Florida procurement rules, laws and strategic sourcing processes.
• Excellent presentation, teambuilding, and leadership skills.
• Experience using presentation software such as Microsoft PowerPoint, Adobe Products, and webinar tools.
• Ability to provide exceptional customer service using various media methods.
• Ability to prioritize assigned tasks.
• Ability to interact effectively with others and maintain working relationships.
• Skill in Microsoft Office products (Word, Excel, PowerPoint, Outlook).
• Skill in written and verbal communication.
• Possession of a valid Florida driver’s license.

Minimum Qualifications:
• High School diploma or equivalent.
• Professional experience in training development and/or delivery.
• Agency experience with MyFloridaMarketPlace applications (buyer, approver, or other user role) or a similar system

Preferred Qualifications:
• Professional experience in procurement, project management, change management or program support.

Our Organization and Mission:
Under the direction of Governor Ron DeSantis, Secretary Pedro Allende and DMS’ Executive Leadership Team, the Florida Department of Management Services (DMS) is a customer-oriented agency with a broad portfolio that includes the efficient use and management of real estate, procurement, human resources, group insurance, retirement, telecommunications, fleet, and federal property assistance programs used throughout Florida’s state government. It is against this backdrop that DMS strives to demonstrate its motto, “We serve those who serve Florida.”

Special Notes:
DMS is committed to successfully recruiting and onboarding talented and skilled individuals into its workforce. We recognize the extensive training, experience, and transferrable skills that veterans and individuals with disabilities bring to the workforce. Veterans and individuals with disabilities are encouraged to contact our recruiter for guidance and answers to questions through the following provided email addresses:
[email protected]
[email protected]
An individual with a disability is qualified if he or she satisfies the skills, experience, and other job related requirements for a position and can perform the essential functions of the position with or without reasonable accommodation. Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must contact the DMS Human Resources (HR) Office at (850) 488-2707. DMS requests applicants notify HR in advance to allow sufficient time to provide the accommodation.
Successful completion of background screening will be required for this position.

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

VETERANS’ PREFERENCE. Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Certain service members may be eligible to receive waivers for postsecondary educational requirements. Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans’ Preference documentation requirements are available by clicking here . All documentation is due by the close of the vacancy announcement.