Division President

Description

Position at Century Complete

What You’ll Do:

The Division President reports directly to the Executive Vice President of Field Operations. The position has full profit and loss responsibility for the division’s performance. The Division President is responsible for maximizing the company’s performance in the market and ensuring consistent growth. Century Complete has an objective of being one of the top builders in the market; the Division President is responsible for building a strong team to achieve this objective. The position requires strong leadership skills in setting the strategic vision for the division and strong management skills in enacting policies and procedures that ensure accountability. The Division President needs to be a creative problem solver capable of driving innovation.

We share many values at Century Complete. We have a deep sense of urgency about everything we do. We keep our commitments. There is no more significant commitment than our annual business plan. We are committed to our customers and strive to continue earning the title “America’s Most Trusted Builder.” Every day presents an opportunity to improve.

Your Key Responsibilities Include:

• Land:
  • Set the lot acquisition strategy for the market.
  • Work with the Land Acquisition team to effectively implement this strategy and acquire lots, focusing on achieving a high-volume sales pace at acceptable financial metrics.
  • Review all lot book submittals and present each investment opportunity to the Lot Committee and/or Asset Management Committee (“AMC”).
  • Work with the Land Acquisition team to achieve annual AMC lot approval goals.
  • Interact with land sellers as needed and negotiate land acquisition contracts when your involvement is required.
  • Hold the Land Acquisition team accountable for their budgets, schedules, and lot closings.
  • Involve yourself in major development issues, including working with professional firms, local jurisdictions, and site contractors as necessary.
• Construction:
  • Oversee Construction Operations.
  • Work with Division Managers and Construction teams to ensure building times are maintained versus the template to ensure on-time deliveries.
  • Create an environment where high standards of customer service are maintained as measured by Eliant survey scores.
  • Create an environment where high safety standards are maintained, ensuring compliance with OSHA rules and regulations.
  • Responsible for the appearance of all communities, models, and spec homes.
  • Responsible for controlling costs, achieving budgeted margins, and improving financial performance.
• Purchasing:
  • Oversee purchasing and construction start operations.
  • Work with the Purchasing team to effectively manage direct construction costs by looking for vendors and subcontractors that offer superior or equal products and performance at a lower cost.
  • Working with the Construction Starts team to effectively manage the start process so that homes are started as quickly as possible with the correct plans and purchase orders.
• Finance:
  • Full profit and loss responsibility
  • Responsible for developing strategies to maximize revenues and gross margins and minimize costs and expenses.
  • Responsible for developing, approving, and presenting the division’s annual business plan.
  • Responsible for achieving the annual business plan commitment.
  • Responsible for updating and approving quarterly re-forecasts.
  • Responsible for developing strategies and actions that maximize financial performance, including return metrics.
• Customer Care:
  • Oversee Customer Relations, including field personnel and warranty.
  • Monitor Customer Relations policies, processes, and procedures to ensure homebuyer satisfaction; resolve any outstanding customer complaints; and seek ways to improve customer survey results and customer referrals.
• Sales:
  • Working with the Sales team, create sales and pricing strategies to maximize financial performance.
  • Regularly review pricing strategies, including setting base prices lot premiums, and incentives, focusing on finding the appropriate balance between sales pace and sales price.
  • Understand the competitive environment, including regularly visiting our competitors.
  • Stay abreast of market dynamics and the changing sales strategies of our competitors.
  • Maximize the use of Inspire Home Loans and tightly manage the use of outside lenders.
  • Work with sales management and Inspire Home Loans to maximize application and capture rates.
  • Achieve Inspire Capture rate of not less than 80%.
• Marketing:
  • Work with the Marketing team to establish and maintain marketing programs to drive sales traffic to meet division sales projections.
  • Leadership Responsibility:
  • Responsible for planning and directing work and appraising the performance of team members.
  • Responsible for building and maintaining an effective organizational culture and work environment.
  • Responsible for ensuring the Company’s policies and procedures are known and that divisional personnel comply.
  • Make recommendations to the EVP of Field Operations on promotions/transfers, salary actions, hiring, disciplinary discussions, and terminations.
• Perform other duties as needed or assigned.

What You Have:

• A bachelor’s degree and a minimum of 10 years of experience in single and/or multi-family construction management.
• In-depth knowledge in all aspects of the homebuilding industry.
• Proven leadership and management skills.
• High energy, capable of driving operational and financial performance.
• Experience analyzing and interpreting financial reports.
• Ability to manage the Division’s annual business plan and consistently achieve the business plan commitment.
• Proven ability to build, develop, and manage activities of direct reports.
• Excellent analytical and problem resolution capabilities.
• Ability to respond to common inquiries or complaints from customers, regulatory agencies, or business community members.
• Maintain effective working relationships with customers, contracted agencies, supervisory personnel, and employees.
• Must complete OSHA certification training or show proof of OSHA certification.

About Century Complete

Our mission of More Home, Less Money® is only possible with the best talent in the industry. If that’s you—if you’re a self-starter, changemaker, and thoughtful collaborator ready to take your career to the next level—then apply today!

As one of the nation's largest homebuilders and an industry leader in online home sales, we strive to create thriving, enduring neighborhoods with lasting livability, with a focus on building sustainable, affordably priced homes for our customers while reducing our carbon footprint. For team members, our goal is to provide the resources, opportunities, and benefits to build successful and rewarding careers.

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