Senior Executive Technical Support Specialist
- Great opportunity and visibility to work across multiple technology and business disciplines.
- Confidently work directly with Executives under high stress situations
- Foster a tech safe and inviting culture for Executives and Board of Directors
- Ability to ‘read the room', prioritize, and respond with urgency
- Respond to and resolve identified technical incidents requiring advanced problem-solving based on knowledge of system and adjoining systems.
- Ability to ask targeted questions and guide users with simple, step-by-step instructions
- Use advanced diagnostic tools to troubleshoot issues.
- Create trending information of system issues and work with partner teams to clarify variables to support efforts to address identified issues from the analysis.
- Research options when anomalies occur and choose best course of action.
- Provide training to less experienced staff.
- Use tools to help automate processes and make systems more efficient, manageable, available, and secure.
- Knowledge of building and installing PCs, computer peripherals, WebEx, MS Teams, Microsoft 365, iOS, and Android support.
- Supporting Virtual/Onsite events using Cisco Video equipment and third-party conferencing services (Zoom, On24, GoToMeeting, etc.)
- Create and edit end user, Service Desk and JIRA technical documentation.
- Lead and participate in technical and usability evaluations of Technology products and services for Bank employee use.
- Direct and monitor team resources and coordinate development tasks on small to large scope projects. Prepare and manage the technical component of project plans.
- On call rotation
Recommended Jobs
Regional Financial Specialist
Join a Mission-Driven Team at NHS Management, LLC Are you a numbers-driven professional with a passion for healthcare? NHS Management, LLC, a premier provider of healthcare management services, is…
Veterinarian DeNovo Partner - Miami, Fort Lauderdale, Jupiter, West Palm Beach, FL - #6232
Veterinarian DeNovo Partner - Miami, Fort Lauderdale, Jupiter, West Palm Beach, FL - #6232 We are seeking a self-confident, innovative veterinarian with an entrepreneurial drive ready to own their p…
Low Voltage Lead Technician
Amphenol Custom Cable is a leader in providing innovative connectivity solutions, products, and services from concept to connection. With over 35 years of experience, we pride ourselves on our speed,…
DINING ON-CALL SUPERVISOR (FULL TIME)
We are hiring immediately for a full time DINING ON CALL SUPERVISOR position. Address : Sacred Heart Emerald Coast - 7800 US Highway 98 West, Miramar Beach, FL 32550. Note: online applic…
Window Tint Installer
Job Description Job Description Overview We are seeking a skilled and detail-oriented Window Tinter to join our team. The ideal candidate will have a strong background in window tinting and re…
Part Time Retail Sales/ Stock Support
WE ARE CURRENTLY HIRING A PART TIME SALES / STOCK SUPPORT ASSOCIATE FOR OUR BAL HARBOUR LOCATION OBJECTIVE OF THE POSITION The Sales/Stock Support Associate is responsible for engaging with cli…
Service Advisor
As a family owned and operated business, the Bill Cramer has been proudly serving the Panama City area for over 60 years. Bill Cramer Auto is currently looking for a Service Advisor to join our grow…
Sales Representative (Remote and No Experience Needed)
PLEASE NO INTERNATIONAL CANDIDATES AT THIS TIME. WE WILL NOT SPONSOR VISA (H1-2-2b) Stratford Davis Staffing is proud to bring this opportunity to the Sales community. From Our Partner: Our c…