Life Enrichment Coordinator Assistant(Residential)

Reports to: Property Manager

Summary

The Life Enrichment Coordinator Assistant is integral to the success of our communities and plays a key role in maintaining high levels of guest and resident satisfaction. You will be responsible for providing unparalleled service to our residents by developing, organizing and facilitating resident outings within the community.

Life Enrichment Coordinato Assistants plan and coordinate all activities/events, empower residents to join and ensure residents are satisfied with outcome.

Essential Job Functions, Duties, and Responsibilities

• Plan and participate in special events and activities that meet the needs and interests’ of residents
• Ensure costs are within the budget guidelines
• Create, attend and maintain a monthly calendar of events
• Maintain adequate equipment and supplies for the activity department
• Encourage resident voices to ensure they are a part of the decision making and planning, motivate committee work with residents for special projects and reoccurring events
• Take photos and videos of community events to advertise the bond and excitement that takes place, and that the appropriate resident releases are secured.
• Manage and seek volunteers to participate in events and ongoing activities with residents
• Escalate any concerns or resident issues to the Property Manager
• Interact positively with residents to maintain high levels of resident satisfaction
• Demonstrate strong professionalism and integrity as a representative of the community
• Contribute to cleanliness and curb appeal of the community
• Comply with all industry Fair Housing rules and regulations
• Operate within OSHA (Occupational Safety and Health Act) standards and company safety policies at all times
• Other duties as assigned by Property Manager

Required Skills and Qualifications

• Capable of performing the essential functions of the job, with or without reasonable accommodations
• Ability to understand and communicate written and verbal directions
• Regular attendance, reliability and punctuality is necessary to meet the needs of applicants, new and current residents, guests and outside vendors during regularly scheduled hours
• Ability to work nights and weekends, upon request
• Must be able to work overtime as needed
• Outstanding customer services skills
• Well organized with excellent attention to detail
• Aptitude to work independently with excellent time management skills

Education and Experience

• High School Diploma or GED Equivalent
• Ability to obtain a CDL license with appropriate endorsement if necessary
• Experience from an applicable setting preferred
• Fluent in English, verbal and written
• Proficiency in Microsoft Office Suite

Tools

Tools and equipment listed are representative of those typically used; other tools and equipment may be used as needed. Use of cleaning products and equipment such as vacuum cleaners, brooms and mops are required. Additionally, employee may use snow removal equipment such as shovels and/or snow blowers.

Supervisory Responsibility

This position does not have any supervisory responsibilities.

Physical Demands

While performing the duties of this job, the employee is regularly required to sit; stoop; kneel; climb stairs; crawl; lift, push or pull objects (up to 50 pounds); talk; and/or hear. The employee is frequently required to walk; stand; use hands, handle, or feel; and reach with hands and arms. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus. Must have the ability to read, write, and communicate with internal and external customers.