ER Financial Counselor- Multiple Locations/Shifts
Opportunities Available At: Lee Memorial Hospital, Cape Coral Hospital, Healthpark Medical Center, Coconut Point, Golisano Children's Hospital
Department:Registration Services
Work Type: Full Time/Part Time
Shift:All Shifts Available (Day/Afternoon/Night)
Minimum to Midpoint Pay Rate:$18.64- $23.30 / hour
Summary
Join us and be valued as a person, not just an employee, within a culture built on teamwork, empowerment, and continuous improvement. We have created something truly exceptional in Southwest Florida, with careers for compassionate healthcare professionals eager to realize their full potential across a diversity of opportunities throughout our health system.
As a first point of access for Lee Memorial Health System customers this position completes and assists with insurance verification, authorization, and financial screening to secure maximum reimbursement for the Health System. This position is also responsible for confirming patient identity and uses Epic and on-line resources to ensure Medicare medical necessity. It also requires excellent verbal, analytical and customer service skills due to the varying methods of continuous communication which occurs telephonically, in person, and bed-side in a direct clinical care setting. Requires extensive computer knowledge and analytical experience to navigate and interpret information provided by a multitude of payers. This job requires the ability to be multi-task oriented while using critical thinking skills to appropriately handle complexity and stress while displaying excellent customer service at all times.
Requirements
Educational Requirements
| Degree/Diploma Obtained | Program of Study | Required/ Preferred | and/or |
| High School Diploma or Equivalent | Required | or |
Additional Requirements
Post high school training or college preferred.Experience Requirements
| Minimum Years Required | Area of Experience | Required/ Preferred | and/or |
| 1 Year | Customer Service | Required | and |
| 1 Year | Healthcare | Preferred | or |
| 1 Year | Scheduling | Preferred |
Additional Requirements
Experience with Epic is a plus.State of Florida Licensure Requirements
| Licenses | Required/ Preferred | and/or |
| Not Required |
Certifications/Registration Requirements
Certificates/Registrations Required/
Preferred
US:FL:Fort Myers
US:FL:Cape Coral
US:FL:Estero
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