East Ridge Receptionist

WE'RE WAITING TO HEAR FROM YOU. COME JOIN OUR FAMILY AND GROW YOUR CAREER WITH US! Our team is only as strong as each individual contributor - which is why we focus our energy on hiring people who are friendly, hardworking and have a true passion for serving older adults.

After all, residents aren't guests in our community; we're working in their home.

Position Title: Receptionist

Position Overview: The Receptionist serves as an official representative of the community by providing customer service to residents, visitors, and staff. This role acts as administrative support, switchboard operator, and information source. The Receptionist works in a highly visible and fast-paced environment.

Essential Job Functions:

• Creates and maintains a professional, customer-centric atmosphere at the reception area.
• Greets and checks-in visitors and/or residents, assists with inquiries, and refers individuals to proper departments.
• Answers telephone in a respectful and kind manner.
• Collaborates with departments to discuss and add work orders to log and Worxhub based on the service request(s). This includes scheduling services (e.g. transportation) for residents and events.
• Follows up with residents, departments, and staff as necessary to ensure customer satisfaction is
• Maintains supplies for the copier (i.e. toner, copy paper) and refills copy machine
• Tracks and maintains supplies for the kitchen and admin office as needed and informs supervisor when items need to be replenished.
• Handles cash transactions for purchase services (e.g. postage, notaries, copies, faxes).
• Assists the Business Office with mailing of monthly statements.
• Assists residents and departments with mail via USPS, FedEx, and UPS. This includes selling postage, weighing envelopes or packages for the proper postage, labeling boxes, and packing packages.
• Performs filing, sorting, and other clerical duties as
• Maintains workstation and equipment in a safe and organized manner.
• Attends in-service training and education sessions, as assigned.

• High School graduate or
• One year of general office clerical experience in a fast-paced

We Have:

• Career advancement opportunities
• Competitive salaries
• Comprehensive benefits package, including medical, dental, life and disability insurance
• Educational assistance programs
• Paid Time Off, company paid holidays, 403(B) plan with matching contributions, and more

• Part-time positions may not be eligible for certain benefits.

Environment: East Ridge at Cutler Bay offers a highly professional, engaging, team-centered environment where associates can grow professionally, and have a positive impact on the lives of the seniors that we serve. Everyone on our team - from housekeeping to dining, maintenance to healthcare - is committed to delivering the finest retirement experience to every resident, every day. If you have a passion for serving others and are dedicated to improving the lives of seniors, this is the employment opportunity for you!

Location: Just south of Miami, East Ridge is on 76 acres inside the city of Cutler Bay. We're minutes from Palmetto Bay Golf Course, Matheson Hammock, Southland Mall, Zoo Miami, The Falls and so much more. A weekend getaway to the Keys is a sunny drive south on U.S. 1; Miami International Airport is about 30 minutes north.

Read Important Disclaimers and Authorizations: Please click here to open important information you need to know before applying to a position at SantaFe Senior Living, Inc. or one of its three affiliate communities; The Village at Gainesville; The Terraces at Bonita Springs; East Ridge at Cutler Bay. If you have trouble opening the link, please copy and paste the following link in a new tab.