System Integration/Interfaces Manager

Be part of a team that unleashes the power of leading-edge technologies to help improve the health and well-being of those most vulnerable in our country and communities. Working at Gainwell carries its rewards. You’ll have an incredible opportunity to grow your career in a company that values work flexibility, learning, and career development. You’ll add to your technical credentials and certifications while enjoying a generous, flexible vacation policy and educational assistance. We also have comprehensive leadership and technical development academies to help build your skills and capabilities.

Summary

As a System Integration/Interfaces Manager at Gainwell, you will contribute your skills as we harness the power of technology to help our clients improve the health and well-being of the members they serve — a community’s most vulnerable. Connect your passion with purpose, teaming with people who thrive on finding innovative solutions to some of healthcare’s biggest challenges.

Your role in our mission

• Manage and oversee service delivery team operations to ensure Gainwell products and services are delivered according to project schedule. Manage staff for career development, performance, and project assignments. Hire, train, and develop team members to support service delivery.
• Support organizational transformation efforts to analyze staff supporting tasks, develop shared support teams and create shared offerings around applications being supported today.
• Identify and implement service improvements to improve quality and reduce costs. Analyze work being done for integration and determine components of the tasks/work effort that can be offshored, automated, and standardized.
• Collaborate with account teams to develop demand forecasts and assist departments in planning and delivering end-to-end services. Process work requests for Shared Support. Coordinate estimates and communicate them to the account teams.
• Navigate complex relationships between delivery and client groups to strengthen client relationships
• Manage integration support for sales, DDI’s, and Maintenance and Operations for Gainwell accounts. Support proposal teams in integrating new and updating existing service offerings.
• Support analysis of Gainwell integration support and evaluation of technical tools to determine go forward solutions/strategies around integration.

What we're looking for

• 5 to 8 years of experience in a Medicaid environment and knowledge of Medicaid processing and implementing technology innovations for Medicaid specifically integration to external entities.
• Leadership experience in managing critical application support services, project leadership, and technical program management of IT implementation and m aintenance .
• Understanding of healthcare technology and products and analytic skills to determine technical solutions to business challenges.
• Program and organizational management, budgeting, and forecasting experience.
• Ability to lead and motivate diverse teams to deliver high-quality results. Strong executive presence and communication skills.

What you should expect in this role

Opportunities to travel through your work (0-10%)
This is a fully remote position with the flexibility to work from home, and we are considering candidates from all US locations.
Video cameras must be used during all interviews, as well as during the initial week of orientation.
The deadline to submit applications for this posting is August 31, 2025.

The pay range for this position is $93,400.00 - $133,400.00 per year, however, the base pay offered may vary depending on geographic region, internal equity, job-related knowledge, skills, and experience among other factors. Put your passion to work at Gainwell. You’ll have the opportunity to grow your career in a company that values work flexibility, learning, and career development. All salaried, full-time candidates are eligible for our generous, flexible vacation policy, a , and educational assistance. We also have a variety of leadership and technical development academies to help build your skills and capabilities.

We believe nothing is impossible when you bring together people who care deeply about making healthcare work better for everyone. Build your career with Gainwell, an industry leader. You’ll be joining a company where collaboration, innovation, and inclusion fuel our growth. Learn more about Gainwell at our and visit our for all available job role openings.

Gainwell Technologies is committed to a diverse, equitable, and inclusive workplace. We are proud to be an Equal Opportunity Employer, where all qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical condition), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We celebrate diversity and are dedicated to creating an inclusive environment for all employees.