Service Technician
Job Description
Job Description
Essential Functions
• Models the values and guiding principles of our dealership;
• Inspect and diagnose vehicle based on work-order received;
• Communicate job-related needs, and or delays, to Service Advisor;
• Perform service, repair, or customization according to factory guidelines and specifications;
• Constantly move about the immediate service area, and adjoining areas (parts department, etc.);
• Maintain technical knowledge and qualifications by keeping current in factory-training programs;
• Maintain accuracy of all job-related service records;
• Support, promote, and get involved in the Help Sell, and Motorcycle Referral, Programs;
• Act as an Ambassador for the dealership, and the Harley-Davidson brand.
Job Specifications
Physical and Mental Demands:
• Frequently moves equipment and motorcycles weighing greater than 500 to over 950 lbs.;
• Frequently operate hand-held, or other machinery and equipment.
• Occasionally work more than 8-hours per day, and on the weekends;
• Occasionally move or transport objects that weigh > 50 lbs.;
Working Conditions:
• Exposure to loud noises, fumes, and other toxic chemicals.
Position Requirements:
• Completion of a factory authorized training program such as MMI Service School, or equivalent work experience;
• Maintain a valid driver license with motorcycle endorsement, and clean driving record;
• Possess & maintain both basic and specialized tools to service HD vehicles (refer to dealer tool inventory list).
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