Customer Service Representative
Job Description
Job Description
Benefits/Perks
- Competitive Compensation
- Paid Time Off
- Career Growth Opportunities
Job Summary
Shamrock Cleaners the leading Dry Cleaners and Restoration operation in Tallahassee is seeking a career oriented individual to join our talented team.
We are seeking a Customer Service Representative to join our team. In this role, you will communicate with customers to identify their needs, process requests, escalate complaints, and provide helpful solutions that ensure they have a great customer service experience with our company. The ideal candidate is friendly, computer savvy, and is able to remain calm under pressure.
Responsibilities
- Receive a high volume of inbound calls and emails
- Identify the reason for the customer’s call, collect relevant information, and provide solutions
- Handle cash and credit card transactions.
- Use best practices in customer service techniques to develop rapport and build relationships with customers
- Document all customer interactions
- Meet personal and team quotas
- Attend trainings to maintain up-to-date skills and knowledge
Qualifications
- High school diploma/GED
- Previous experience as a Customer Service Representative or in a similar role is preferred
- Comfortable using computers and customer management software
- Excellent phone and verbal communication skills
- Understanding of active listening techniques
- Ability to work well under pressure
- Highly organized with the ability to prioritize projects and manage time effectively
Recommended Jobs
Armed Officer Healthcare
Job Description Job Description Overview Company Overview: Allied Universal®, North America's leading security and facility services company, offers rewarding careers that provide you a sense…
Operations Manager
Job Description Job Description Operations Manager- our NEW Pompano Beach Club Here We GROW Again! Are you a potential Operations Manager and ready to leave average in the past? Be…
Health Partners Registration Representative
Health Partners Registration Representative Location Sebring, FL : Description All the benefits and perks you need for you and your family: ~ Benefits from Day One ~ Paid Days Off from Day One…
Senior project manager
Job Description: Are you a project manager passionate about driving digital commerce initiatives? At Merkle, a leader in customer experience management and part of the dentsu network, we're lookin…
Echo Technologist OOJ - 34782
Job Description An Echo Technologist, also known as a cardiac sonographer or echocardiographer, uses ultrasound technology to create images of the heart and its structures, aiding in the diagnosis…
Acrylic Bath Installer
ATTENTION ACRYLIC BATH INSTALLERS, TECHNICIANS!! INSTALLATION 1099 POSITION AVAILABLE IMMEDIATELY! If you have installed bathrooms or kitchens for any large chain or big box store and are looking…
Operations Associate
Sephora in Coral Gables seeks an Operations Associate to ensure efficient store operations. This part-time role requires 1-2 years of retail experience and offers $15.50 - $20.50/hr. Responsibilities …
Business Analyst III (Software QA Analyst/Tester
Business Analyst III (Software QA Analyst/Tester) West Palm Beach, FL 33407 12-Month Contract Role Overview Join a dynamic team as a Software Quality Assurance Analyst where you'll be …
Family Nurse Practitioner Position North of Gainesville Florida-Loan Repayment
A large, non-profit, Federally Qualified Healthcare Center with offices in North Florida has an opening for a Family Nurse Practitioner to join its team. This is a great opportunity to join an amazin…
Skilled Laborer
Equix Energy Services is an energy and utilities contractor that provides high-quality pipeline and facility construction services. The Equix team is built on pride in the workmanship and abilities of…