Director of Safety and Risk Management

Job Description

Job Description

Benefits:

• 401(k)
• 401(k) matching
• Bonus based on performance
• Competitive salary
• Dental insurance
• Health insurance
• Opportunity for advancement
• Paid time off
• Parental leave
• Training & development
• Vision insurance
• Wellness resources

About the Role: The Director of Safety & Risk Management is responsible for leading and executing the organization's enterprise-wide safety, regulatory compliance (OSHA, DOT, etc.), risk management, insurance, and loss prevention strategies across both corporate and franchise operations. This executive-level leader serves as the company's subject matter expert for transportation safety, occupational safety, regulatory compliance, insurance programs, claims management, and risk mitigation. The Director partners closely with Franchise Owners, Operations, Human Resources, Legal, Insurance Providers, and Executive Leadership to protect team members, customers, company assets, and the CHHJ brand. The successful candidate will drive a proactive culture of safety and accountability while reducing injuries, vehicle incidents, insurance claims, regulatory exposure, and operational risk throughout the franchise system.

What Youll Do
Safety Leadership & Strategy

• Develop and execute a comprehensive safety and risk management strategy for all corporate and franchise operations.
• Establish safety standards, policies, procedures, and best practices that support operational excellence and risk reduction.
• Create and manage company-wide safety scorecards, KPIs, dashboards, and reporting systems.
• Lead initiatives designed to reduce workplace injuries, vehicle accidents, cargo claims, and insurance losses.
• Foster a culture of accountability, leadership, and safety ownership across all levels of the organization.
• Provide executive leadership with regular reporting and recommendations regarding safety trends, risks, and corrective actions.

Regulatory Compliance
Serve as the organization's primary authority on:

• Department of Transportation (DOT) regulations
• Federal Motor Carrier Safety Administration (FMCSA) compliance
• Occupational Safety and Health Administration (OSHA) standards
• Workers' Compensation regulations
• Commercial fleet safety requirements
• Drug and Alcohol Testing Programs
• Driver Qualification Files (DQFs)
• Electronic Logging Devices (ELDs)
• Hours of Service (HOS) requirements
• Vehicle inspection and maintenance programs
• State transportation regulations
• Unified Carrier Registration (UCR)
• International Registration Plan (IRP)
• International Fuel Tax Agreement (IFTA)
• Monitor regulatory changes and ensure system-wide compliance.
• Lead internal audits and compliance reviews.
• Serve as the primary liaison with regulatory agencies and inspectors.

Risk Management & Insurance Administration

• Oversee the company's captive insurance programs and risk management initiatives.
• Partner with insurance brokers, carriers, and third-party administrators to manage risk exposure.
• Analyze workers' compensation, auto liability, general liability and cargo claims.
• Identify claim trends and implement proactive loss prevention strategies.
• Lead root cause investigations for significant incidents and catastrophic losses.
• Develop corrective action plans to reduce claim frequency and severity.
• Assist Legal and Executive Leadership with litigation prevention and claim mitigation efforts.
• Participate in insurance renewals, underwriting reviews, and policy evaluations.

Fleet Safety & Transportation Operations

• Establish and maintain fleet safety standards for all moving and junk removal operations.
• Manage telematics, vehicle monitoring systems, and driver safety technologies.
• Develop driver coaching, accident review, and corrective action programs.
• Monitor driver eligibility, motor vehicle records (MVRs), and qualification standards.
• Implement strategies to reduce preventable vehicle accidents and improve fleet performance.

OSHA & Workplace Safety

• Lead enterprise-wide OSHA compliance initiatives.
• Develop safety programs
• Conduct field audits and safety inspections.
• Ensure timely implementation of corrective actions.

Franchise Support & Training

• Develop and deliver safety certification programs for franchise owners and operational leaders.
• Create engaging training content, webinars, workshops, and annual safety conferences.
• Support franchise locations with compliance reviews and corrective action planning.
• Collaborate with Training & Development teams to integrate safety leadership into operational training programs.
• Serve as a trusted advisor to franchise owners on safety, risk, and compliance matters.

Incident Management & Claims Oversight

• Oversee all significant injury, accident, and property damage investigations.
• Ensure proper documentation and reporting of incidents.
• Manage workers' compensation and auto accident review processes.
• Coordinate return-to-work initiatives and injury prevention efforts.
• Track and report claim performance metrics and trends.

Leadership & Team Development

• Build and lead a high-performing safety and risk management function.
• Mentor operational leaders and franchise owners on safety best practices.
• Promote leadership development and accountability throughout the organization.
• Drive continuous improvement initiatives that support company growth and operational excellence.

REQUIRED EDUCATION & EXPERIENCE

• Bachelor's Degree in Occupational Safety, Risk Management, Transportation, Business Administration, Industrial Safety, or related field.
• Minimum 10 years of progressive experience in safety, risk management, transportation compliance, insurance, or fleet operations.
• Minimum 5 years of leadership experience managing programs, teams, or multi-location operations.
• Extensive knowledge of:
  
  • DOT regulations
  • FMCSA compliance
  • OSHA standards
  • Workers' Compensation programs
  • Auto liability and fleet claims management
  • Commercial insurance programs
  • Transportation and logistics operations
  • Accident investigation and root cause analysis
  • Safety management systems
• Experience supporting multi-location, franchise, transportation, logistics, moving, or field-service organizations.
• Demonstrated success reducing accident frequency, injury rates, and insurance losses.

PREFERRED QUALIFICATIONS

• Certified Safety Professional (CSP)
• Associate Safety Professional (ASP)
• Certified Risk Manager (CRM)
• Certified Director of Safety (CDS)
• OSHA 30 Certification
• DOT Compliance Certification
• Experience with captive insurance programs.
• Experience implementing telematics and driver monitoring technology.
• Experience in moving, transportation, logistics, waste removal, home services, or franchising environments.

COMPUTER SKILLS

• Advanced Microsoft Office Suite proficiency.
• Experience with safety management systems and reporting platforms.
• Working knowledge of telematics platforms such as Samsara, Motive, Geotab, or similar technologies.
• Experience utilizing analytics and dashboard reporting tools.

WORK ENVIRONMENT & TRAVEL

• Ability to travel up to 40% domestically to franchise and corporate locations.
• Ability to conduct field audits and inspections in operational environments.
• Ability to occasionally lift and move up to 50 pounds.

Flexible work from home options available.