Lead, Program Management

Journey with us! Combine your career goals and sense of adventure by joining our exciting team of employees. Royal Caribbean Group is pleased to offer a competitive compensation and benefits package, and excellent career development opportunities, each offering unique ways to explore the world.

We are proud to be the vacation-industry leader with global brands — including Royal Caribbean International, Celebrity Cruises and Silversea Cruises — the most innovative fleet and private destinations, and the best people. Together, we are dedicated to turning the vacation of a lifetime into a lifetime of vacations for our guests.

The Royal Caribbean Group’s People & Outreach Strategy Team has an exciting career opportunity for a full time Lead, Program Management reporting to the Senior Director, Business Strategy.

This position is onsite and based in Miami, Florida.

This position is also not eligible for work authorization sponsorship.

Position Summary:

The Lead, Program Management is a key member of the P&O Strategy, Portfolio & Integration team, driving the coordination, planning, and execution of strategic priorities across People, Outreach, and Workplace Solutions. Reporting to the Senior Director, Business Strategy, this role acts as a connector across teams, ensuring initiatives advance seamlessly, stakeholders remain aligned, and executive deliverables are executed flawlessly.

This position blends strategic planning expertise with strong program management and executive coordination capabilities to deliver leadership engagements, annual planning cycles, high-impact programs, and critical cross-functional projects. The ideal candidate thrives in dynamic, fast-paced environments and excels at managing ambiguity while influencing diverse groups and driving organizational outcomes.

Essential Duties and Responsibilities:

• Leads the planning and execution of enterprise priorities and high-visibility programs within P&O, ensuring integration across teams and functions.

• Partners with P&O teams to successfully execute strategic planning activities, including annual goal setting, portfolio management, and progress tracking.

• Oversees the planning and delivery of leadership meetings, executive forums, and strategic events, ensuring alignment with organizational priorities and excellence in execution.

• Designs and implements frameworks, processes, and tools to improve program governance, reporting, and stakeholder engagement.

• Collaborates with senior leaders and cross-functional partners to ensure transparency, timely decision-making, and successful delivery of initiatives.

• Tracks, analyzes, and reports progress of key programs to executive leadership, anticipating risks and implementing mitigation strategies proactively.

• Supports special projects, change initiatives, and communications that enhance organizational effectiveness and cultural initiatives across P&O.

• Drives continuous improvement through feedback loops, lessons learned, and leveraging best practices in program and portfolio management.

Qualifications, Knowledge and Skills:

Education

• Bachelor’s degree in Business Administration, Strategy, Organizational Development, or related field required; MBA or advanced degree preferred.

Experience

• 6–8 years of experience in program or project management, strategic planning, or business operations, preferably in a global, matrixed organization.

• Proven experience managing senior stakeholder relationships and executive-level communications.

• Strong background in portfolio and program governance frameworks.

Technical/Functional Skills

• Expertise in program/project management methodologies and tools (e.g., MS Project, Smartsheet, or similar).

• Advanced proficiency in Microsoft Office Suite and presentation tools for reporting and executive decks.

• Strong analytical, problem-solving, and budgeting skills to translate strategic goals into actionable plans.

Leadership/Behavioral Competencies

• Exceptional organizational skills with the ability to manage multiple priorities under tight timelines.

• Strong influence and interpersonal skills to engage, align, and manage up across diverse stakeholders.

• Highly adaptable and thrives in ambiguous, rapidly evolving environments.

• Excellent written and verbal communication skills, with the ability to synthesize complex information for an executive audience.

Agency and Third-Party Submissions: Please note this is a direct search by the Company, and applications through agencies and other third parties will not be accepted, nor will fees be paid for unsolicited resumes. Any unsolicited resumes will be considered the Company's property.

We know there's a lot to consider. As you go through the application process, our recruiters will be glad to provide guidance, and more relevant details to answer any additional questions. Thank you again for your interest in Royal Caribbean Group. We'll hope to see you onboard soon!

It is the policy of the Company to ensure equal employment and promotion opportunity to qualified candidates without discrimination or harassment on the basis of race, color, religion, sex, age, national origin, disability, sexual orientation, sexuality, gender identity or expression, marital status, or any other characteristic protected by law. Royal Caribbean Group and each of its subsidiaries prohibit and will not tolerate discrimination or harassment.