Reservation Clerk
- Answer incoming customer service calls promptly, professionally and within established performance standards and criteria.
- Maintain current knowledge of company services and policies in order to respond correctly to customer inquiries.
- Verify and enter accurate customer information in order to ensure the integrity of customer paperwork and records.
- Respond to customer needs, questions or problems in an efficient and thorough manner.
- Navigate multiple computer systems. Experience & skills you'll need:
- High school diploma, or the equivalent.
- 1+ years of experience in a call center environment.
- Dedication to exceptional customer service.
- Excellent written and verbal communications skills.
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