Account Manager/Sr Account Manager, Global Sales

Intro

Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you’ll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you’ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!

Why you'll love this job

The position involves delivering tailor-made solutions that elevate the customer experience with American Airlines. It's all about understanding our clients' needs, crafting strategic programs, and effectively communicating product updates. You'll play a pivotal role in influencing customers' decisions and contributing to the growth and engagement of our accounts.

Being knowledgeable about the market and having the ability to build strong, influential relationships are key aspects of this role. If you enjoy working in a dynamic environment and have a passion for connecting with clients, this could be the perfect fit for you.

What you'll do

• Partner with corporate or agency accounts to develop outcomes to benefit the customers of American Airlines when they fly
• Analyzes customer needs through both online and in-person meetings with agency or corporate partners
• Coordinates and implements programs with appropriate field and staff departments
• Prepares correspondence, proposals and presentations to support retailing activity
• Communicates updates on AA products and services as needed

All you'll need for success

Minimum Qualifications- Education & Prior Job Experience

• Bachelor’s degree in relevant field or equivalent experience/training
• 3+ years experience working in Sales, Revenue Management, Revenue Analysis or other airline commercial teams

Preferred Qualifications- Education & Prior Job Experience

• ​Airline or business to business sales experience

Skills, Licenses & Certifications

• ​Ability to operate in a highly competitive, demanding environment
• Ability to communicate to high level executives
• Strong account strategy development and execution skills required
• Understanding of modern retailing approaches and strategies
• Understanding of modern airline distribution technology such as NDC, online booking tools, GDSs

What you'll get

Feel free to take advantage of all that American Airlines has to offer:

• Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.
• Health Benefits: On day one, you’ll have access to your health, dental, prescription and vision benefits to help you stay well. And that’s just the start, we also offer virtual doctor visits, flexible spending accounts and more.
• Wellness Programs: We want you to be the best version of yourself – that’s why our wellness programs provide you with all the right tools, resources and support you need.
• 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.
• Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more

Feel free to be yourself at American

From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.

Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life’s journey? Feel free to be yourself at American