OPS RETIREMENT SPECIALIST II - 72901535

Requisition No: 857055 

Agency: Management Services

Working Title: OPS RETIREMENT SPECIALIST II - 72901535

 Pay Plan: Temp

Position Number: 72901535 

Salary: $15.00 / Hour 

Posting Closing Date: 09/01/2025 

Total Compensation Estimator

OPS Retirement Specialist II
Division of Retirement
State of Florida Department of Management Services
This position is located in Tallahassee

Position Overview and Responsibilities:

As an OPS Retirement Specialist II, you will provide customer service by phone, email, or mail. Compose complete, accurate, and grammatically correct correspondence, in accordance with applicable laws, rules, and regulations.

Research and analyze retirement data to ensure data integrity and accuracy.

Provide customer service by phone, email or mail. Compose complete, accurate, and grammatically correct correspondence.

Complete assigned projects in a timely manner.

Perform other duties as required.

Knowledge, Skills, and Abilities:

Ability to communicate effectively both verbally and in writing.
Ability to review data for accuracy, identify errors, and take corrective action. Ability to collect, analyze, and verify data.
Ability to organize data into logical format.
Ability to utilize problem-solving techniques.
Ability to work independently.
Ability to plan, organize, and coordinate work assignments.
Ability to establish and maintain effective working relationships with others.
Ability to use a personal computer.
Ability to navigate the computer network.
Knowledge of word processing.
Ability to use various software applications.
Accountability, Communication, Empowerment, Flexibility, Integrity, Respect, Teamwork.

Minimum Qualifications:

Six months of work experience. College education from an accredited institution can substitute at the rate of 30 semester or 45 quarter hours for each year of the required work experience. Vocational/technical training in the area of secretarial science or office/business studies can substitute at the rate of 720 classroom hours for each year of the required work experience. A high school diploma or its equivalent can substitute for one year of the required work experience, or any combination thereof. Basic computer skills and knowledge. Experience working with Microsoft Office Programs.

Our Organization and Mission:

Under the direction of Governor Ron DeSantis, Secretary Pedro Allende and DMS’ Executive Leadership Team, the Florida Department of Management Services (DMS) is a customer-oriented agency with a broad portfolio that includes the efficient use and management of real estate, procurement, human resources, group insurance, retirement, telecommunications, fleet, and federal property assistance programs used throughout Florida’s state government. It is against this backdrop that DMS strives to demonstrate its motto, “We serve those who serve Florida.”

Division of Retirement:
The mission of the Division of Retirement (division) is to deliver a high quality, innovative, and cost-effective retirement system. The division currently has 225 full-time retirement staff and manages a FY 2025-26 operating budget of $48,864,720. The division administers the Florida Retirement System (FRS) Pension Plan, currently the fifth largest state retirement system in the US with more than 1.1 million active, retired, and terminated vested members and $191.6 billion in assets. The division pays out $12.9 billion a year in retiree benefits and maintains the service history, vesting and membership status records, and collects nearly $5.5 billion annually in employer and employee contributions from more than 1,000 employers for all FRS members.

Special Notes:

DMS is committed to successfully recruiting and onboarding talented and skilled individuals into its workforce. We recognize the extensive training, experience, and transferrable skills that veterans and individuals with disabilities bring to the workforce. Veterans and individuals with disabilities are encouraged to contact our recruiter for guidance and answers to questions through the following provided email addresses:
[email protected]
[email protected]
An individual with a disability is qualified if he or she satisfies the skills, experience, and other job related requirements for a position and can perform the essential functions of the position with or without reasonable accommodation. Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must contact the DMS Human Resources (HR) Office at (850) 488-2707. DMS requests applicants notify HR in advance to allow sufficient time to provide the accommodation.
Successful completion of background screening will be required for this position.

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.