Hospitality Office Services Associate (Floater)
Job Description
Job Description
We are looking for a Hospitality Office Services Associate (Floater) to support daily administrative and workplace service operations for a client site in Miami, Florida. This Contract position plays an important role in delivering consistent support across mail handling, document production, reception coverage, hospitality services, and basic audio/visual coordination. The ideal candidate is service-focused, organized, and comfortable working in a fast-paced setting while handling time-sensitive requests and confidential information with care.
Responsibilities:• Manage incoming office service requests by recording work accurately, confirming instructions, and preparing assignments for timely completion.
• Provide day-to-day support across document reproduction, scanning, intake, and mail distribution in both physical and digital formats.
• Coordinate task flow to ensure projects are completed in the correct sequence and delivered within agreed service timelines.
• Communicate proactively with clients and internal leaders regarding priorities, status updates, delays, or questions related to assigned work.
• Perform routine checks on completed materials to maintain accuracy, presentation quality, and adherence to service standards.
• Troubleshoot minor equipment issues, replenish paper and toner, and keep machines ready for daily operational use.
• Support reception, hospitality, and related front-of-house services as needed to maintain a positive client experience.
• Handle files and business materials with discretion while following workplace policies, security expectations, and operational procedures.
• Move supplies and completed work as needed, including tasks that require regularly lifting materials up to 50 pounds.
• Use resources responsibly and contribute to an efficient team environment by balancing multiple priorities and assisting where coverage is needed.
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