Office Manager

Office Manager

Be the Heart of a Fast-Paced, People-First, High-Performing Workplace!

Are you an organized, customer-oriented professional who enjoys keeping office operations running smoothly? We're seeking an outstanding Office Manager to be the heart of a dynamic, supportive, family-owned organization based in Miami.

Job Details

Location: Fully on-site, Doral, FL

Industry: Technology, Security

About the Company
Our client is a leading security technology integrator serving top-tier clients across the United States, Canada, and Latin America. They specialize in delivering advanced security solutions to ultra-high-end luxury retailers, Fortune 500 companies, government buildings, and educational institutions. They blend cutting-edge innovation with a people-first culture that values relationships, professionalism, and teamwork. As a proud family-owned business, they treat employees like family and foster a supportive environment built on trust and collaboration, combining hard work with a bit of fun along the way.

About the Role
In this critical role, you will be the first point of contact for visitors and clients, delivering exceptional customer service while ensuring smooth administrative operations and supporting the leadership team. Reporting to the VP and General Manager, you will independently oversee office activities with no direct reports.

Why You'll Love This Opportunity

• Enjoy a friendly, professional office environment with fun team celebrations and events.

• Work with industry-leading clients across luxury, government, and corporate sectors.

• Competitive salary and benefits.

• Be part of a family-oriented, supportive company culture.

• Work-life balance supported through paid time off and a respectful office culture.

What You'll Be Doing
As the Office Manager, you will:

• Handle customers’ emails and inquiries, delivering a high-end customer service experience to all clients and vendors.

• Manage office operations, fostering a positive, professional, and efficient environment while maintaining compliance with established policies and procedures.

• Onboard new sub-contractors and update and manage related contracts and documentation.

• Administer and maintain company contracts and insurance policies, including auto, general liability, and Worker's Compensation, ensuring timely renewals and compliance.

• Organize and maintain filing systems (physical and digital) and office supplies.

• Lead the organization of office events, company functions, and trade shows.

• Provide administrative support to the operations and leadership teams.

• Arrange and coordinate travel arrangements for the leadership team.

• Maintain confidentiality while handling sensitive client information.

What You’ll Bring to the Team
We are looking for a detail-oriented and customer-focused professional with the following qualifications: ​​​

• Diploma or Associate Degree in Administration, Human Resources, or a related field.

• Three years of experience in office administration, customer service, or HR roles.

• High proficiency in Microsoft Office Suite (Outlook, Dropbox, Teams, Excel, PowerPoint, SharePoint) and experience working with Quickbooks Online .

• Professional and courteous demeanor focused on fostering positive client interactions.

• Outstanding customer service and relationship-building skills with strong written and verbal communication proficiencies.

• Exceptional organizational, decision-making, and time management abilities.

• Problem-solving capabilities with a proactive mindset.

• Ability to excel independently with little supervision.

• Bilingual (Spanish) – essential for serving our diverse client base.

• Experience in the Electronic Security industry is a plus.

Additional Requirements

• Background and credit checks are required prior to employment.

• Must be comfortable working in a fast-paced, dynamic environment where priorities may shift.

• Ability to attend off-site events if needed.

 
Work Environment & Physical Requirements ​​​

• This role requires prolonged periods of sitting at a desk and working on a computer.

• Ability to lift up to 20 lbs occasionally.

Benefits You'll Receive ​​​​​

• $50,000 - $60,000 per year. Based on experience/qualifications.

• Comprehensive benefits package (including health insurance and paid time off).

• Opportunities for professional growth and development within the company.

• Discounted home security monitoring services.

• Fun office events and celebrations.

Search Process
This search is being conducted in partnership with ezHIRE. Qualified candidates with relevant high-end restaurant construction experience are encouraged to apply through the ezHIRE process.