Supervisor II, Laboratory (Hematology Lab)

1. Position Title

Supervisor II, Laboratory (Hematology Lab)

2. Compensation

• Salary Range: $78,000 - $107,600 per year
• Annual Target Bonus: $5,000
• Employment Type: Permanent, Full-time
• Work Schedule: Designated shift rotation (day, evening, or night shifts)

3. Benefits

(Confidential Client) offers a comprehensive benefits package designed to enhance your health, financial well-being, and future:

• Medical, dental, and vision coverage
• 401(k) retirement plan with company match
• Paid Time Off (PTO) and PTO cash-out options
• Family resources and support services
• Employee Assistance Program (EAP) counseling sessions
• Headspace® wellness access
• Backup child and elder care services
• Maternity and paternity leave
• Professional development programs through Star Learning platform
• Performance-based rewards recognition
• Benefits eligibility begins on the first day of the month following or coinciding with one month of continuous employment

4. Company Overview

(Confidential Client) Laboratories is a state-of-the-art clinical laboratory delivering timely, accurate lab results with a relentless commitment to quality and patient care. As a leading provider in the kidney care space, we serve more than 180,000 patients and perform 52 million renal tests annually.

Our organization is built on a "community first, company second" culture grounded in Core Values that matter. We maintain clinical outcomes consistently ranked above the national average and provide award-winning education and training across multiple career paths. (Confidential Client) Labs offers not just a career, but a community and a place to call home—membership in the (Confidential Client) Village, something bigger, something great, and something unique. With the backing of the overall (Confidential Client) brand, we are on an exciting trajectory of growth and innovation in laboratory services.

5. Position Summary

The Supervisor II, Laboratory (Hematology Lab) is responsible for supervision over multiple laboratory functions including oversight of hematology testing for the core lab, monitoring workflow from sample processing through departmental workflow to results reporting, and providing day-to-day guidance on teammate performance. This position evaluates and monitors compliance with service guarantees and specimen quality requirements while ensuring adherence to corporate standard policies and procedures related to job performance, customer interactions, teammate relations, and information confidentiality. As a licensed technical supervisor, this position may work a designated shift (day, evening, or night) and reports to the Manager, Laboratory.

6. Must-Haves

• Minimum 6-8 years of experience as a Medical Technologist or in a supervisory laboratory role
• Bachelor's degree in Medical Technology, biological sciences, or related field
• Florida Supervisor's License in Hematology
• Professional laboratory certification from an accredited certifying agency (ASCP, AMT, or equivalent)

7. Primary Functions

Leadership and Direction:

• Provides overall direction, communication, and oversight to team members regarding departmental workflow and task assignments
• Ensures teammate adherence to procedures and quality assurance requirements
• Participates in the development and implementation of departmental policies and procedures
• Serves as a resource for team training and competency program development
• Monitors performance against established targets, goals, and metrics
• Identifies opportunities for process improvement within the department and across laboratory business lanes

Team Management:

• Facilitates resolution of organizational obstacles encountered by the team
• Communicates and implements (Confidential Client) employment policies, procedures, awards, and advancement opportunities
• Fosters a positive work environment and culture
• Assists in team member development through PDRs, coaching, mentoring, and training programs
• Manages team employment activities including hiring, promotions, performance evaluations, and disciplinary actions
• Maintains compliant records of performance evaluations and personnel files per (Confidential Client) policy and applicable laws
• Oversees timecard review, time off approvals, and compensation processing
• Performs competency evaluations and periodic performance reviews as required

Workflow Management:

• Monitors laboratory workflow and delegates responsibilities effectively to team members
• Establishes staffing plans to promote optimal use of all team members
• Resolves operational and quality issues related to workload
• Ensures coverage during team member absences
• Covers work benches as operational needs require

Quality and Compliance:

• Maintains an active role in the laboratory's quality improvement program including incident reporting and CAP surveys
• Monitors turnaround time and service guarantee compliance
• Ensures compliance with state requirements and established laboratory outcome standards
• Collaborates with other leaders to develop section-specific Standard Operating Procedures
• Implements training programs ensuring regulatory and accrediting body compliance
• Maintains commitment to safety policies and protocols

8. Required Skills

• Laboratory supervision and management expertise
• Knowledge of hematology testing procedures and protocols
• Quality assurance and compliance monitoring
• Team leadership and staff development
• Performance management and evaluation skills
• Process improvement and workflow optimization
• Communication and interpersonal skills
• Problem-solving and conflict resolution
• Regulatory compliance knowledge (CAP, state laboratory regulations)
• Time management and organizational skills
• Computer proficiency and laboratory information systems experience
• Ability to work shift-based schedules including evenings and nights
• Customer service and professional interaction skills
• Data analysis and metric interpretation