Patient Care Coordinator (Sales Role)
- Responds to web leads and phone calls from potential patients.
- Follows up with potential patients who need to schedule services, or who have yet to schedule services.
- Educates patients and possible patients on services, surgical process, and the practice.
- Assists surgeon in consultations with patients by documenting services discussed.
- Prepares and presents quotes for services.
- Cross-selling procedures and products offered in the practice.
- Communicates information about procedures, surgical process, and the practice effectively.
- Exemplifies the desired culture and philosophies of the organization working effectively as a team member with other members of management and the clinic staff.
- At least 1 -2 years of experience in an ASC/office-based surgery center preferred.
- Extensive sales and/or customer service experience.
- Excellent written and verbal communication.
- Strong knowledge of cosmetic surgery procedures, treatments, and surgeries.
- Fosters an environment of collaboration and respect with colleagues, nurses, and other healthcare team members.
- Experience with Microsoft Office (Word, Excel, Outlook).
- Bilingual preferred
- 401(k) plus company match
- Health insurance
- Vision insurance
- Dental insurance
- Paid time off
- Paid Holidays
- Short and long term disability coverage
- Life insurance
- Supplemental insurance
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