Operations Manager
- Oversee daily operations of the establishment, ensuring smooth and efficient workflow.
- Manage and supervise business team members, driving workflow processes accurately.
- Develop, improve and implement operational processes, systems and SOPs for a smooth workflow. Lead your team by example.
- Build, Lead and manage the Operations organization by implementing programs and processes to optimize operations, production and manufacturing workflow. Manage direct reports.
- Must have the ability to develop, implement and train on workflow systems, and processes.
- Collaborate with the management team to develop strategies and systems for operations.
- Prior operations and supervisory leadership and problem-solving skills, with the ability to think strategically. Training new team members.
- Excellent interpersonal skills and communication skills with the ability to effectively lead and motivate a diverse team of employees. Excellent written skills to document workflow SOPs.
- Must have the ability to develop KPI, Metrics and hold team members accountable.
- Must have an excellent understanding of the business operational aspects and workflow.
- Managing the hands-on operational aspects of the company
- Collaborate with the leadership team to develop and implement plans for the operational infrastructure of systems, processes, and personnel designed to accommodate the growth objectives of the organization.
- Previous experience in business operations, supply chain, production and manufacturing
- Strong leadership skills with the ability to effectively supervise a business operations team.
- Excellent communication skills including writing, with the ability to handle difficult situations with tact and diplomacy. (internal and customer facing)
- Ability to multitask and prioritize tasks in a fast-paced environment. Train and Delegate.
- Strong problem-solving skills and attention to detail.
- Ability to hold direct reports accountable. KPI and Analytical ownership.
- Bachelor's Degree or 8+ years' experience in operations, supply chain and mfg is required.
- 8+ years business and operations experience are required.
- 8+ years of previous supervisory experience in an operations & mfg environment is required.
- Proven change agent that can lead from the front to drive results.
- Excellent organizational skills and attention to detail.
- Excellent time management skills with a proven ability to meet deadlines.
- Strong analytical and problem-solving skills. ERP and Excel Tracking required.
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