Help Desk Technician
Job Description
Job Description
Position: Help Desk Technician
Location: Orlando, Florida - Hybrid Schedule
6 Month Contract -to- Hire
Pay Rate: $17-$18/hr
Looking to HIRE RIGHT AWAY!
Job Description
We are seeking a Service Desk Associate to provide exceptional support in a fast-paced environment. The ideal candidate will have prior hospitality experience in hotels or theme parks, along with at least three months of service desk experience.
Responsibilities:
- Perform light troubleshooting, including password resets and account linking
- Handle service requests and resolve basic technical issues
- Utilize ticketing systems to track and manage support cases
Preferred Skills:
- Experience with ServiceNow or similar ticketing platforms
- Familiarity with healthcare environment
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