Business Analyst

CoAd Summary:

CoAdvantage, a portfolio company of Aquiline Partners, provides human resource solutions to small and mid-sized businesses across the country. Headquartered in Bradenton, Florida, CoAdvantage serves clients and worksite employees in all 50 states. The experience of our executive leadership team and internal workforce allows us to deliver outstanding service to our customers, including entrepreneurial startups to those in more mature industries.

Position Summary:

The Business Analyst HRIS is responsible for driving improvement in internal and customer-facing processes and supported PEO related applications. Position requires functional experience in multiple key focus areas: Payroll, Benefits, Paid Time Off, Time and Labor, Compliance, Human Resources, or Business Intelligence in support of PEO solutions. Position also requires data analysis skills, strong organizational skills, the ability to multitask on separate projects, implementing and analyzing complex systems and designing business solutions to meet business objectives. In addition, the analyst is responsible for identifying system scope and objectives based on company needs, applicable business systems and industry requirements. The analyst will conduct analysis of business needs, document requirements and translation of requirements into proper business process change or business requirements specifications to be passed to the application development team to develop technical specifications and develop necessary technology to support the business. The analyst is will share responsibility of project management related to large scale process and software implementations with the PMO

Essential Job Functions:

Business Requirements Definition

• Responsible for gathering business requirements and writing application specifications for requests from internal departments and external clients
• Write requirements in an Agile format (i.e., user stories, use cases, acceptance criteria)
• Use deductive problem-solving skills to investigate and solve a broad range of puzzles each day
• Analyze each support request for root cause, determine if the issue could be prevented by changes in the software or business processes. Document / outline change recommendations.

Data Analysis

• Extract data from relational databases
• Extrapolate data inconsistences into system setup or operational process issues
• Provide recommendations on changes in system setup or operational processes based on data
• Work under pressure to assess operational issues in a quick timeframe

Process Improvement

• Conduct root cause analysis
• Determine unit and cycle times to identify bottlenecks and other opportunities for process improvement
• Lead functional area / business groups in their process improvement initiatives
• Anticipate and develop strategies for change management
• Recommend changes in controls by identifying problems in data and / or current processes

Applications Development Support

• Conduct User Acceptance Testing
• Document issues in a manner to expedite bug fixes / code changes
• Assist with new releases, hot fixes, QA and demos
• Train internal service team on new and existing functionality

Operations Support

• Trouble shoot client specific or system wide issues
• Engage customers and end users to understand operational challenges
• Engage customers to develop custom modifications / reports
• Work with Operations Teams to improve quality and productivity
• Work on HRIS platform conversions Conduct root cause analysis

Required Skills and Experience:

• 2+ years of functional experience in at least one of the following: Payroll, Benefits, Paid Time Off, Time and Labor, Human Resources, Business Intelligence in Support of HR needs. Experience across multiple areas highly preferred.
• 1+ years of business analyst experience: translating business needs into functional requirements and process change to improve quality, productivity, competitive advantage, client retention and sales outcomes.
• Familiarity with Agile methodology
• Some experience writing SQL or using tools to conduct data extra / analysis from RDMBS
• Proficiency with the following tools / applications:
• • Microsoft Office products, including Excel and Access
  • SQL
  • RDBMS query tools / utilities
• Applications to support include: (Training will be provided to you)
• • CoAdQuantum (CoAdvantage’s Proprietary PEO Platform)
  • Internally developed applications, i.e., SSRS, Qlikview, & CoAdEnroll
  • Others
• Passion for process improvement, innovation and problem solving
• Ability to interact effectively with both non-technical and highly technical users.
• Exceptional verbal and written communication skills.
• High attention to detail.
• Ability to prioritize and balance multiple tasks

Educational and Professional Licensing or Certification Requirements:

• Undergraduate degree in Computer Sciences required or 2-5 years of relevant experience

EOE

CoAdvantage is committed to providing equal employment opportunities to all employees and applicants without regard to race, color, religion, national origin, ancestry, citizenship status, age, sex (including pregnancy, childbirth, breast feeding and pregnancy-related medical conditions), gender, gender identity or expression, sexual orientation, marital status, uniform service member and veteran status, disability, genetic information, or any other characteristic protected by applicable federal, state, or local laws and ordinances.