Front Office Coordinator

Position: Front Office Coordinator

Medi-Weightloss of Orlando

Ready to Be the Welcoming Face of Life-Changing Weight Loss Journeys?

If you're passionate about healthy living, helping others achieve their best selves, and thriving in a supportive, purpose-driven environment, this is your opportunity! At Medi-Weightloss, we're not just a clinic, we're "The One That Works," empowering patients to transform their health, boost their quality of life, and embrace work-life balance along the way. Join our close-knit, talented team and make a real difference every single day as the first smiling face patients see and the supportive voice they hear.

Why You'll Love Working Here

• Meaningful Impact: Play a key role in preventive medicine and holistic wellness, helping patients achieve sustainable weight loss and renewed energy.

• Positive, Collaborative Team: Work alongside dedicated professionals who genuinely care about each other's success and patient outcomes.

• Growth & Development: Access opportunities to build your skills, advance your career, and grow within a company committed to your professional journey.

• Rewarding Atmosphere: Enjoy a vibrant workplace focused on well-being for our patients and our team.

Your Day-to-Day Impact as Front Office Coordinator

Reporting directly to the Office Manager, you'll be the heartbeat of our clinic's front office, delivering exceptional experiences while keeping operations running smoothly. Key responsibilities include:

• Expertly managing a multi-line phone system to answer and direct calls with warmth and efficiency.

• Making thoughtful follow-up calls to patients celebrating their progress, addressing concerns, and keeping them motivated on their journey.

• Verifying insurance details and smoothly handling insurance processes to reduce patient stress.

• Creating a welcoming, friendly environment by greeting patients with genuine enthusiasm and upholding top-tier customer service standards.

• Accurately and securely processing accounts receivable transactions.

• Keeping a close eye on inventory for clinical and office supplies to ensure everything runs seamlessly.

• Training new team members on daily procedures when asked by the Office Manager or physician.

• Supporting clinic marketing initiatives to help drive growth and success.

What We're Looking For

• Heart & Skills: Motivational counseling or advising abilities to inspire patients, plus strong multitasking, critical thinking, and top-notch interpersonal skills.

• Communication Excellence: Outstanding oral and written skills to connect effectively with patients and team members.

• Language Skills: Bilingual in Spanish (preferred, but not required).

• Team Player with Integrity: Ability to maintain strict confidentiality, collaborate seamlessly, and thrive in a structured corporate environment.

Qualifications

• High school diploma or GED required.

• Associate's or bachelor's degree preferred (a big plus!).

• Medical receptionist experience preferred.

• Familiarity with EMR systems preferred.

Benefits:

• 401(k) with matching

• Employee discounts on services and products

• Flexible scheduling

• Paid time off

Salary: Competitive – based on experience.

Schedule:

• Monday - Closed

• Tuesday - 12pm - 7pm

• Wednesday - 7am - 1pm

• Thursday - 12 - 7pm

• Friday - 6:30am - 1pm

• Saturday - 7am - 1pm

• Sunday - Closed

If you're excited about supporting people in living healthier, happier lives while enjoying a fulfilling role with great work-life balance, we want to hear from you! Apply today to become a valued member of the Medi-Weightloss team and help us continue being "The One That Works."