Sr. Manager, Demand Planning

Florida Crystals Corporation
West Palm Beach, FL

The ASR Group® family of companies make up the world’s largest refiner and marketer of cane sugar. The companies produce a full line of grocery, industrial, foodservice and specialty sweetener products. Across North America, ASR Group® companies operate five sugar refineries, located in California, Maryland, Louisiana, Canada and Mexico. In Europe, ASR Group® companies operate sugar refineries in the United Kingdom, Portugal, and, with a joint venture partner, Italy. The companies also farm sugarcane and own sugar mills in Mexico and Belize. The ASR Group® portfolio includes the leading brands Domino®, C&H®, Florida Crystals®, Redpath®, Tate & Lyle®, Lyle's®, Sidul® and Whitworths®. ASR Group® companies also produce and market Tellus®, a single-use, compostable tableware and foodservice product made from plant fibers, including sugarcane.

OVERVIEW

The Sr. Manager, Demand Planning leads the Demand Planning organization and drives the demand planning cycle. The role plays a leadership role in the S&OP process and drives alignment with cross-functional partners such as Sales, Marketing, Supply Planning, Finance, and Procurement. The Sr. Demand Manager acts as in-house subject matter expert on forecasting and demand planning. He/she will provide key inputs to our demand and supply plans in support of the Sales & Operations Planning process. This position facilitates root cause analysis of forecast performance and leads action items to drive Continuous Improvement of the process. Additionally he/she will provide day-to-day direction setting and coaching to help build mastery in the team. Finally, the Sr. Demand Manager will drive improvements for demand planning KPI’s while also supporting overall business growth.

DETAILED ROLES & RESPONSIBILITIES

  • Lead, mentor and motivate demand planners.
  • Ensure workload distribution, process documentation and compliance of standard demand processes within the demand team
  • Continue to evolve the vision for the Demand Planning team and lead deployment of new IBP enhancements and processes
  • Support Sales in the development of Annual Operating Plan
  • Drives the Demand Review phase of the S&OP cycle
  • Challenge sales forecast accuracy and bias to drive continuous improvement
  • Collaborates with Supply Planning Managers to identify supply / demand tradeoff and provide recommendations to Supply Chain leadership.
  • Coordinate and drive cross-functional resolution of day-to-day issues related to supply and demand divergence
  • Provide long-term analysis of demand to assist Supply Chain leadership in assessing capital and capacity.
  • Identify opportunities for continuous improvement as well as conceive and execute resulting projects.
  • Implement and maintain collaborative forecasting with external and internal customers
  • Attracts, develops and retains high-performing talent

WORK EXPERIENCES

  • Minimum of 10 years of experience in Supply Chain planning, preferably within CPG industry with a leading role in Demand Planning.
  • Previous project management and / or project execution experience.
  • Hands-on experience with ERP / Demand Planning systems. Proficiency with MS Office a must. Experience with SAP IBP a plus.

EDUCATION REQUIREMENTS

  • Bachelor’s degree required

SUPERVISORY RESPONSIBILITY

  • Yes

ESSENTIAL CAPABILITIES (KNOWLEDGE, SKILLS, ABILITIES AND PERSONAL ATTRIBUTES)

  • Strong leadership, organizational and communication skills in a cross-functional role
  • Excellent interpersonal relationship skills focusing on teamwork and collaboration within all levels of the business
  • Must have strong analytical skills with keen attention to detail
  • Ability to quickly learn a new business. Highly analytical yet comfortable using judgment to drive recommendations and decisions with imperfect information.
  • Business acumen and creativity to conceive new processes that fit the business / industry balancing the quantitative and qualitative elements of business planning processes.
  • Self-motivated and enthusiastic conveying sense of process ownership and accountability to results. Pro-active and flexible manner.

LOCATION OF ROLE

• West Palm Beach, FL or Baltimore, MD. May require up to 20% travel

We are an equal opportunity employer. We do not discriminate on the basis of race, color, creed, religion, gender, sexual orientation, gender identity, age, national origin, disability, veteran status or any other category protected under federal, state, or local law. All employment is decided on the basis of qualifications, merit, and business need.

Posted 2026-02-20

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