Health Care Office Front Desk

About us

Find your ZEN job here! Indian River Acupuncture & Functional Medicine is Vero's largest natural health care office specializing in acupuncture, Functional Medicine, nutrition, herbs/supplements and emotional health. You will support our team of five providers and our wonderful patients who expect an elevated level of patient care. Our ideal candidate maintains a healthy lifestyle and is interested in or has experience with natural medicine therapeutics.

Hours: Mon-Thurs- 9:30a-6:00p, Fri 9:00a-5:30p

Absolute necessities:

• Positive attitude, upbeat energy, can-do mindset
• Collaborative, co-operative and team-oriented
• Reliable, dependable, follows thru- willing to help wherever needed
• Emotionally mature, understands accountability and takes responsibility seriously
• Posseses situational awareness and ability to stay calm under pressure
• Quick-learner, able to grasp a large volume of new information and implement accurately and efficiently

Responsibilities:

• Engage with patients in a professional and friendly manner at all times
• Answer phones and direct patient requests to appropriate staff member
• Handle all check out and payment processes, including accurate data entry into EHR
• Maintain accurate provider day sheets which include precise calculations
• Maintain patient records in EHR and update information as necessary
• Responsible for medical record management, including filing, scanning, and organizing documents in electronic charts
• Clean rooms and treatment supplies after patient visits
• Receive, stock and maintain all inventory
• Provide administrative support to health care staff as needed

Qualifications: - High school diploma or equivalent required- Previous experience as medical receptionist preferred- Proficient in using computer systems and software, experience with electronic medical record system (EMR) a plus

- Ability to multitask and prioritize workload in a fast-paced environment- Ability to stay focused when tasks are interrupted- Excellent communication skills, both written and verbal

Skills: - Strong computer skills, including Excel and Word- Experience with medical records management, including filing, scanning, and organizing documents- Understanding of HIPAA and patient confidentiality- Experience verifying benefits, filing and tracking health insurance claims is a plus

If you are a motivated individual with excellent organizational skills and a passion for providing exceptional administrative support in a healthcare setting, we encourage you to apply.

Job Type: Full-time

Pay: $17.00 - $24.00 per hour

Expected hours: 40 per week

Benefits:

• Employee discount
• Paid time off
• Retirement plan
• Uniform allowance
• Wellness program

Healthcare setting:

• Private practice

Medical specialties:

• Holistic Medicine

Schedule:

• Monday to Friday

Work Location: In person