Floor Manager

FLOOR MANAGER

Nami Nori is looking for some highly personable and dedicated Floor Managers to join the team in our Design District location. The ideal candidate is motivated, detail oriented, has a passion for people and service, and is confident leading a team.

ABOUT YOU:

• Authentic hospitality professional with the thoughtfulness to create joy and delight at every turn
• Has a passion for people, food, and hospitality and has the skills to build strong and long-lasting relationships with staff and guests alike
• Proactive and creative problem-solver who is responsive and thrives in a fast-paced environment
• Possesses excellent communication skills and is comfortable managing a diverse group of people and personalities
• Eager and excited to learn new skills and excel within a growing company

WHAT YOU’LL DO:

• Assist with the day-to-day operations of the restaurant with the main focus being on service
• Maintain exceptional standards to provide the highest level of service and hospitality
• Develop strong and lasting relationships with staff and guests
• Maintain a safe, secure, and healthy facilities environment and adhere to all department of health standards
• Serve as an educator, as well as an inspirational, committed and responsible leader to the restaurant’s FOH team, managing them in their daily responsibilities and providing clear direction
• Lead by example; actively work the floor with a hands-on approach, inspiring staff to deliver a memorable food and beverage experience
• Resolve guest complaints and any interpersonal staff conflicts, communicating all issues to the GM and problem solving together when needed

Nami Nori is the first to specialize in open-style sushi hand rolls in New York City. Our mission is to create a world-wide devoted fan following for temaki through “omotenashi”, the Japanese art of gracious hospitality. We are committed to creating great experiences for both guests and employees alike.

POPULAR ACCLAIM:

• 83K followers on Instagram
• The New York Times “Nami Nori Gets Hand Rolls Right, and Other Details Too”
• Michelin Guide “Nami Nori Brings Creative Hand-Rolled Sushi to NYC's West Village”
• GQ "Pharrell Loved This Hand Roll Spot So Much He Became a Partner"
• And more…

BENEFITS

• Compensation: competitive salary
• Additional 40 hours vacation time annually for management
• Medical, dental & vision health insurance programs with employer contribution
• Additional pre-tax health care spending program
• Employee dining discounts at any Nami Nori location
• Opportunity to grow professionally with a growing company

ABOUT YOU:

• Great passion for people and hospitality
• Exceptional communication skills
• Natural leader
• Strong work ethic
• Attention to detail and excellent organizational skills
• Ability to multitask & problem solve
• Entrepreneurial & results driven
• Thrives in a fast-paced environment
• Flexible availability (able to work nights, weekends, and holidays)
• 2+ years of experience in a similar management position

POSITION SUMMARY

The Floor Manager is responsible for assisting the General Manager in maintaining and overseeing all day-to-day operations in the restaurant. This includes, but is not limited to, staff training and development, building guest relationships, ordering & inventory, and cleanliness of the space.

The company is an Equal Opportunity Employer, drug-free workplace, and complies with ADA regulations as applicable.

Benefits & Perks: Health Insurance, Dental Insurance, Vision Insurance, Paid Time Off, Commuter Benefits, Dining Discounts

Exceptional Communication Skills

Natural Leader

Strong Work Ethic

Attention to Detail

Excellent Organizational Skills

Ability to Multitask

Problem Solving Skills

Entrepreneurial Mindset