Student Account Services Representative

: Responsible for a variety of general accounting functions and researching student accounts for refund issuance, appeals, and financial aid payment. Maintains and coordinates the payment of tuition and corresponding records. Handles disbursement of student funds and records monetary transactions. Responsible for reconciliation of daily work and deposit of funds. Duties and Responsibilities: (This list is not exhaustive and may be supplemented as necessary)

• Receives funds from students, employees, and customers, to include checks, cash and credit card transactions.
• Compares totals for cash management system reconciliation and verification. Reconciles balance sheet accounts, including all adjusting work, matching and reconciling source documents. Checks available budget balances, requests transfer if needed.
• Researches student accounts to include refund issuance, refund appeals, and financial aid payments. Disburses student funds and records monetary transactions.
• Designs routine spreadsheets, sets up routine formulas and functions with some links.
• Prepares vouchers for incoming invoices and submits to accounts payable for processing.
• Reviews and processes tuition waiver requests.
• Responds to inquiries from students, employees, and other college regarding a variety of questions, including clarification of College or campus policy and procedures.
• Processes stop payments and reissues checks to students
• Reviews revenue generating contracts for complete payment of amounts received.
• Processes and sends invoices to third party payers. Follows up on unpaid accounts.
• Performs other job-related duties as assigned.

Required Minimum Qualifications: Education and Experience:

• High school diploma or GED
• Two years of related experience

Knowledge of:

• Microsoft Office Professional or similar application

Skilled in:

• Attention to detail while maintaining effective time and task management
• Delivering a high level of customer service

Ability to:

• Effectively communicate verbally and in writing on a regular basis with internal and external customers, build relationships, manage customer expectations and take responsibility for a high level of service
• Interact in a positive manner with diverse populations and varying education levels of students, faculty, staff, and the public

Licenses, Registration, Certifications, or Special Requirements:

• Regular physical attendance required

Preferred Qualifications: Education and Experience:

• Associates Degree

Work Environment and Physical Demand:

• Reach and grasp objects
• Stoop, bend, kneel, crouch, or crawl
• Use of video display terminal
• Use of manual dexterity and fine motor skills
• Communicate information orally and in writing
• Receive and understand information through oral and written communication
• Proofread and check documents for accuracy

This is intended to be generic in nature and describe the essential functions of the job. It is not an exhaustive list of all duties and responsibilities. The essential duties, functions and responsibilities, and overtime eligibility may vary based on the specific tasks assigned to the position. Certain servicemembers and veterans, and the spouses and family members of such servicemembers and veterans, receive preference and priority. Certain servicemembers may be eligible to receive waivers for postsecondary educational requirements, in the employment by the state and its political subdivisions and are encouraged to apply for the positions being filled. Employment Information Please review the following information in order to apply for a position at Palm Beach State College:

• Carefully review the minimum qualifications advertised for the available position as only applicants meeting the minimum requirements will be considered.
• Background Check/ Drug Screen may be required based on the specific requirements of the position for which the application is being submitted. Employment is contingent upon the passing of a drug test and upon completion of a criminal background investigation.
• An important goal of the Office of Human Resources is to respond to all applicants once a selection is made. Please take notice of the position closing date advertised. Whenever positions are filled, the Office of Human Resources responds to all applicants who have submitted applications.

Application Deadline This position will close on January 15, 2024 at 11:59pm