Care Coordinator

Job Summary

The Care Coordinator, under medical supervision, assists physicians in the delivery of healthcare services.

Job Responsibilities

• Identify patients’ chief complaints and record observations in patient’s permanent medical record. Communicate to physician abnormal lab results
• Assist patients in completing medical history forms and prepare patients for examinations & treatment by physician. Document all phone calls with patients. Return completed patient file to designated area
• Perform height, weight, vital sign, and vision tests, recording them in the medical record
• Conduct tests and procedures as directed, such as EKGs, non-stress tests, spirometer, venipunctures, skin punctures, strep screen, glucometer, and urine tests.
• Assist health service providers with treatments and examinations of patients such as injections, wound care, pelvic exams, minor surgery, and IUD insertions; assist in the identification of psychosocial needs and consult with the health service provider.
• Clean and sterilize equipment, stock patient rooms and labs with appropriate supplies. Maintain medical supply inventory.
• Transcribe doctors’ orders and prepare appropriate requisitions, forms, and calls to pharmacy. Daily follow up of pharmacy messages.
• Notify patient of any change ordered by the physician.
• Ensure Physician signs charts, labs, prescriptions, diagnostics daily.
• Maintain patient flow after check-in. Prioritize walk-in versus appointment based on conversation with patient.
• Perform triage on patient as soon as chart is ready.
• May assist more than one physician at a time.
• Comply with office policy and procedure, OSHA Standards and HIPAA Privacy Regulations as stated in HIPAA Policy and Procedure Manual.

Job Qualifications

• Medical Assistant Certificate issued by an accredited institution OR
• One (1) year of experience working in a health care setting that includes direct patient contact OR
• A combination of training, education, and experience that is equivalent to one of the employment standards listed above and provides the required knowledge and abilities.
• Bilingual in English/Spanish preferred but not required
• Basic medical terminology, basic arithmetic, safe vein puncture techniques, and safe work practices in a clinic setting

BENEFITS

• Comprehensive benefits package, including Health, Vision, Dental, and Life insurances
  • FSA and Life Assistance Program (EAP)
  • 401(k) Retirement Plan
  • Health Advocacy, Travel Assistance, and My Secure Advantage
• PTO Accrual and Holidays