Therapeutic Visit Supervisor

EverForward is on a mission to transform lives. We champion trauma-informed, evidence-based care for children and families, and it all begins with empowering our team. Through expert training and unwavering compliance, we ensure our staff are equipped to deliver the kind of support that makes a lifelong difference.

Position Summary

Visit Supervisor is responsible for supervising family time visits between children in out-of-home care and their biological families. This position ensures the emotional and physical safety of the child while supporting healthy parent-child interactions in alignment with established case plans.

The Visit Supervisor provides in-person supervision, ensures visit structure and safety, documents all visit activity, and communicates observations to the appropriate team members. This role may involve travel between office, community, and home-based visit locations.

Position Responsibilities

The Visit Supervisor is focused primarily on direct service delivery and documentation. Responsibilities include Supervise scheduled family time visits, ensuring child safety and well-being, maintain a calm, neutral, child-focused presence during emotionally sensitive situations, support families in following visitation guidelines, boundaries, and case plans, redirect unsafe or inappropriate behaviors using trauma-informed, strengths-based approaches.

Key Responsibilities

• Supervise visits in the office, community, or family homes.
• Ensure visit environments are safe, appropriate, and free from hazards.
• Provide coaching or redirection to parents when needed.
• Document all visits objectively, factually, and within required time frames.
• Communicate concerns or violations to the supervisor or case manager.
• Uphold all agency, legal, and licensing guidelines regarding safety and conduct.
• Maintain availability for PRN scheduling, including occasional evenings or weekends.

Education Requirements

• Preferred: Bachelor's degree in Social Work, Psychology, Human Services, or related field.
• Accepted: Associate degree or equivalent experience in social services, childcare, or related fields.

Experience

• Minimum of one (1) year of experience working with children and families in child welfare, social services, education, or behavioral health.
• Experience supervising family visitation or working with court-involved families preferred.
• Familiarity with trauma-informed care is ideal.

Professional Competencies

• Ability to remain neutral, professional, and child-centered at all times.
• Strong observational and documentation skills.
• Cultural responsiveness and empathy when working with diverse families.
• Ability to manage emotionally charged situations with composure.
• Reliable, punctual, and able to maintain appropriate boundaries.
• Strong interpersonal communication skills.
• Capable of working independently in community settings.
• Comfortable using agency systems for documentation and communication.