IAM Operations & Support Leader (onsite)

14258 - IAM Operations & Support Leader (onsite) – Juno Beach, FL

Start Date: ASAP
Type: Temporary Project
Estimated Duration: 12 months with possible extensions
Work Setting: 100% of the time at the Client’s site. No telecommuting or remote work. With participation in on-call rotation and off-hours maintenance windows.

Required:
• Availability to work 100% of the time at the Client’s site in Juno Beach, FL (required);
• Experience in IAM (8+ years);
• Experience leading operations/support teams in large, regulated enterprises (3+ years);
• Expertise with IAM Platforms: SailPoint Identity Security Cloud (ISC/IIQ/IdentityNow), Azure AD/Active Directory, One Identity Safeguard (PAM, Sudo, SAS for Linux/macOS), and SSO/MFA;
• Experience with protocols: LDAP/Kerberos, SAML/OIDC/OAuth2, and SCIM, PKI;
• Experience with HRIS integrations operating identity lifecycle fed by SAP SuccessFactors and SAP Fieldglass;
• Experience with operating systems: Windows, Linux, and macOS identity integration at scale;
• Experience with major incident leadership, problem/change management, SLAs/SLOs, and observability (ITIL/SRE practices);
• Experience with automation using strong scripting skills (PowerShell, Python), API orchestration, configuration-as-code, and CI/CD practices;
• Experience with SOX and NERC-CIP controls and passing audits;

Preferred:
• Experience with Cloud: AWS/Azure/GCP IAM fundamentals, secrets management, conditional access, and identity threat detection;
• Experience with tooling: SIEM/SOAR, Splunk/Elastic, Prometheus/Grafana/Datadog, or ServiceNow ITSM/CMDB;
• Experience running UAT/regression suites for IAM changes; familiarity with PI Planning and Agile release trains;
• Certifications: CISSP, CISM, ITIL v4, Microsoft Entra/Azure Administrator, SailPoint, One Identity Safeguard, or SAFe.

Responsibilities:
• Lead 24x7 service delivery for identity governance and administration and privileged access;
• Define the IAM operations strategy, service catalog, and SLAs/SLOs;
• Lead day-to-day operations for AD/Azure AD, SailPoint ISC, SSO/MFA, PAM, and identity data pipelines. Serve as Major Incident Commander for IAM incidents and run formal problem management (RCAs and corrective action tracking);
• Ensure healthy operations of SailPoint ISC, Azure AD/AD, and One Identity Safeguard, overseeing upgrades, patching, and HA/DR;
• Operate joiner–mover–leaver processes sourced from SAP SuccessFactors/Fieldglass;
• Enforce vaulting, rotation, and session recording via One Identity Safeguard (PAM) and manage sudoers policies across Linux/macOS fleets;
• Implement policy-as-code and configuration-as-code for IAM platforms and automate monitoring/provisioning workflows. Publish service health dashboards, KPI reports, and executive briefings.

Why apply?
• Gain experience with one of the world's largest solar and wind energy providers, which last year briefly became the most valued U.S. energy company;
• Work with a great team of professionals and learn newest technologies and approaches;
• Enjoy our Client’s wonderful campus with top-notch facilities for work and recreation;
• Benefit from multiple projects extensions;
• Receive support and advice from Vitaver consultants who are already working at our Client’s site;
• Get extra cash by participating in Vitaver Successful Completion Bonus Program;
• Always get paid in full and on time.