Dispatcher / Accounts Receivables/Administrative assistant

Job Description

Job Description

Dispatcher / Accounts Receivable / Administrative Assistant

TLC Solutions of Florida – Palm Beach County, FL

Full-Time | Multi-Role | Growth Opportunity

About Us:

TLC Solutions of Florida is a trusted provider of non-emergency medical transportation services throughout South Florida. We take pride in delivering reliable, compassionate service to our clients and partnering healthcare facilities. We’re looking for a highly organized and dependable individual to join our growing team in a multi-functional role that combines dispatch support, accounts receivable, and administrative assistance.

About the Role:

This is an excellent opportunity for someone who thrives in a fast-paced environment and enjoys a variety of responsibilities throughout the day. You’ll support the owner and general manager with essential administrative tasks, while also helping manage client communication, scheduling, collections, and dispatching when needed.

Key Responsibilities:

Administrative Assistant Duties:

• Assist the COO with scheduling appointments, organizing meetings, and managing follow-ups.
• Answer incoming calls and emails professionally and direct inquiries as needed.
• Make outbound calls to clients to confirm appointments or follow up on service issues.

Accounts Receivable Duties:

• Contact clients to collect outstanding payments and remind them of financial obligations.
• Track and record payments received, and update client account statuses.
• Work with our billing team to resolve discrepancies and follow up on unpaid invoices.

Dispatcher Support:

• Fill in as dispatcher during busy periods or downtime in other departments.
• Schedule and coordinate non-emergency medical transport trips.
• Communicate with drivers and facilities to ensure trips are completed efficiently and on time.

Who We’re Looking For:

• A dependable, self-motivated multitasker with excellent communication skills.
• Strong organizational skills and attention to detail.
• Basic experience in accounts receivable, dispatching, or administrative support is a plus, but we’re willing to train the right person.
• Comfortable with phones, scheduling systems, and general office software.
• Bilingual (English/Spanish or Creole) is a bonus, but not required.

Why Join TLC Solutions of Florida?

• Steady full-time hours with consistent work across different responsibilities.
• Supportive team environment with room to grow.
• Make a meaningful impact by helping keep our operation running smoothly and supporting clients in need.

Apply now if you’re looking for a dynamic role where every day is different and your skills truly matter. Join a company that values your contribution and offers real opportunities for advancement.

Our mission is to provide exceptional customer service that ensures a safe and comfortable experience for each of our clients / passengers to and from their destination.

Company Description

Our mission is to provide exceptional customer service that ensures a safe and comfortable experience for each of our clients / passengers to and from their destination.