Acquisition Specialist - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• Bonus based on performance
• Competitive salary
• Dental insurance
• Health insurance
• Paid time off
• Profit sharing
• Training & development
• Vision insurance

You May Be a Great Fit as an Acquisitions Specialist at Nick Vandetti - State Farm Agent if:

• Youre the person people call first when life goes sideways - calm, steady, and ready to help.
• You genuinely care about your community and are dedicated to providing excellent service that makes a positive impact on the people around you.
• Youre a natural relationship-builder who earns trust quickly and keeps it.
• You listen first, then guide , making customers feel understood while confidently recommending solutions.
• Youre motivated by goals and growth , and you know how to turn needs-based conversations into confident buying decisions that truly help customers.

Location Address: Wesley Chapel, FL 33544

About Our Agency

Were a successful State Farm agency serving families across the Wesley Chapel area. Our team focuses on protecting customers homes, vehicles, and futures with a high standard of trust, responsiveness, and long-term service. Were currently seeking a plus-level Acquisition Specialist to help grow new businessstarting with auto/homeowners and expanding into life and health when its the right opportunity.

About the Role

As our Acquisition Specialist , you will be responsible for converting agency-provided leads into new policyholders and building lasting customer relationships. While we have other producers in the agency, this role is specifically focused on owning the acquisition process for new customers and pivoting into additional lines (Homeowners, Life, Health, etc.) as needs arise .

This role may also be a pathway to a future Agent promotion for someone who wants long-term growth and leadership.

What Youll Do

1) Acquire New Business (Primary)

• Follow up on leads sourced by the agency (quick response + strong conversion habits).
• Set appointments and run effective, needs-based conversations.
• Quote, present options, handle objections, and close new policies.
• Maintain clear and accurate activity/notes in the agency CRM.

2) Pivot to Additional Opportunities (Critical Expectation)

• When appropriate for the customer, expand conversations into:
  • Homeowners
  • Life
  • Health
  • (Other opportunities as assigned/available based on customer need and agency strategy)
• Use judgment to prioritize the best outcome for the customer and the agency.
• Coordinate smoothly with other producers so the customer experience stays seamless.

3) Deliver a Great Customer Experience

• Be professional, responsive, and trustworthy throughout the sales process.
• Ensure smooth handoff to service/support teammates after the sale.
• Help identify opportunities to improve conversion and customer satisfaction.

4) Support Long-Term Growth (Agent Track Optional)

• Learn agency operations, customer retention drivers, and the full lifecycle of a durable book of business.
• Demonstrate performance, coachability, and leadership potential for an Agent transition when desired.

Success Metrics (Examples)

Youll be measured on outcomes such as:

• New policies/clients written (by line)
• Conversion rate (appointment quote bind)
• Timeliness of follow-up and lead handling
• Pipeline discipline / CRM accuracy
• Quality of customer experience and retention support

(Specific targets will be shared during onboarding and based on lead volume and market conditions.)

Qualifications (Plus-Level)

Required

• Proven success in sales/acquisition (insurance preferred, but relevant experience considered).
• Strong consultative selling skills: discovery, needs-based selling, objection handling, closing.
• Professional communication and strong follow-up discipline.
• Ability to work independently with minimal direction.
• Willingness to learn the agency process and uphold conversion standards.
• CRM comfort and accuracy.

Licensing / Eligibility

• Must be able to obtain and maintain required insurance licenses for the lines you will sell (typically Property & Casualty and, depending on responsibilities, Life & Health ).
• Ability to comply with State Farm/agency requirements.

Plus-Level Traits We Value

• Owns outcomes and takes initiative
• Adapts quicklypivots based on customer need (not rigid scripts)
• Coachable and performance-driven
• Interested in long-term career growth (including potential Agent path)

Compensation & Benefits

• Base salary + commission
• Additional incentives may be available based on performance and production mix
• Benefits: [insert if applicablehealth insurance, PTO, retirement, etc.]

Key Responsibilities

• Engage with prospective customers through calls, emails, and community outreach.
• Develop and maintain a pipeline of potential new business opportunities.
• Schedule and conduct follow-up interactions to support acquisition goals.
• Collaborate with team members to coordinate outreach strategies.
• Track activity and report progress toward established objectives.
• Maintain compliance with office and regulatory procedures.

Qualifications

• Strong communication and relationship-building skills.
• Detail-oriented and organized, with the ability to manage multiple tasks.
• Comfortable initiating contact and interacting with prospective customers.
• Previous experience in marketing, outreach, or customer service preferred.
• Must be able to obtain applicable state insurance licenses.