Vendor Procurement Specialist
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Overview:
The Vendor Procurement Specialist (VPS) is responsible for supporting the Vendor Procurement Manager (VPM) in managing third parties and counterparties to the firm, a crucial role in our organization. This individual is responsible for vendor onboarding, contract tracking, and performance management. They will ensure that the vendors are being accurately assessed, monitored, and managed to their respective statements of work, service levels, regulatory standards, and contractual obligations. The Vendor Procurement Specialist will work directly with the VPM to support contract management, ensure compliance with agreements, and prepare documents for contract renewals, and will serve as a point of contact for third parties. The scope of the role will include working closely with other departments (Legal, Compliance, etc.) to provide feedback and oversight to all vendors.
This is a hybrid position, reporting to our office in Coral Gables, FL, three days per week. This position offers a competitive salary of $60,000 to $75,000, an annual bonus, benefits starting on day one, and a company-matched 401(k) plan.
Responsibilities: - Develops, assesses, monitors, and measures assigned vendor relationships, including but not limited to reporting, managing contracted performance, and quality scorecards. Provides weekly updates encompassing all matters pertaining to the assigned vendors.
- Partners VPM to support Business Units (BU's) and serves as a Point of Contact for all vendor-related matters. Schedules meetings and provide updates to the BU's including but not limited to vendor performance, vetting, diligence, system, and operational changes.
- Maintains vendor information within the department's Vendor Management platform.
- Schedules recurring calls with assigned vendors to review performance statistics and other critical information.
- Responsible for reviewing and assisting with the completion of all necessary documents of third-party contract renewals and amendments.
- Performs initial review of vendor invoices and coordinates with the BUs for final approval/signoff.
- Maintaining accurate records of vendor information, contracts, and communications.
- Offers support to other VPMs and Vendor Specialists with their day-to-day inquiries.
- Cross-train and assist when required in all other department-related tasks and special projects within or outside of the department.
- Completes ad-hoc tasks assigned by Department Manager(s).
Qualifications: - Bachelor's degree from an accredited college or university, or a minimum of 5 years of applicable professional experience, preferably within the mortgage or financial industry.
- Project management experience is a plus.
- Possess strong written and verbal communication skills and be able to work effectively with all levels of personnel in the organization.
- Must have experience with vendor incident management.
- Skilled in contract negotiations and able to identify key terms necessary to align with legal and compliance requirements.
- Strong Customer Experience focus.
- Management of multiple projects while maintaining a high level of focus on detail.
- Foster strong internal and external relationships and have the ability to collaborate with internal and external teams.
- Ability to work in a fast-paced environment.
- Knowledge and skillset for mortgage lending, operations, and/or servicing a plus.
- Working knowledge of MS Word, Excel, and PowerPoint.
Lakeview Loan Servicing, LLC., is an Equal Employment Opportunity employer. All aspects of consideration for employment and employment with the Company are governed on the basis of merit, competence, and qualifications without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, or any other category protected by federal, state, or local law.
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