Desktop Support Assistant
UF College of Education is currently seeking an entry level part-time OPS Desktop Support Assistant. Will assist COE Technology Support Services staff in providing accurate, timely, and to end user computing and networking problems of a basic nature to ensure end user productivity.
Key responsibilities and characteristics of this position are:
- Understanding of various current OS environments
- Knowledge of Microsoft Office Suite, Adobe Suite, G suite, Dropbox and other software used across campus
- Excellent customer service
- Assists end users with getting set up on supported equipment and software
- Assists with inventory
- Familiarizing end-users with how to use equipment and software
- Assists end users with resolving software issues pertaining to supported software
- Installs and moves computers, printers, and other end user technology devices.
- Troubleshoots and resolves entry-level problems and provides entry-level maintenance for computers, printers, and other end user technology devices
$15 - $18 hourly
Minimum Requirements:Works well with the public, capable of working independently, punctual, and reliable. Associate's degree; or a high school diploma and 2 years' experience.
Preferred Qualifications:- End user technical support procedures
- Problem solving skills and reliability
- Knowledge of Apple Mac OS
- Android/iPhone knowledge
- Microsoft Office Suite, Microsoft Exchange Cloud, and Windows 10
- Adobe Creative Cloud suite
- Active Directory (AD) and Group Policy Objects (GPO) comprehension
- PowerShell
- Mobile devices and Tablets
- Able to lift 30 lbs.
In order to be considered, you must upload your cover letter and resume.
Application must be submitted by 11:55 p.m. (ET) of the posting end date.
Health Assessment Required: NoRecommended Jobs
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