Development Manager

As our Development Manager, do you believe that every child deserves a healthy, happy, nurturing environment in which to grow? Are you an individual who desires to dedicate your career to enriching the lives of children and families? If so, we look forward to you joining Residing Hope where you can make a positive difference to children and families in need.

This position is in charge of the daily administrative functions and oversight of the Development team of Residing Hope. This role oversees the Raiser’s Edge donor system, data integrity, queries as requested by team members, reporting and measuring outcomes of gifts, initiatives, and programs. The incumbent will also be responsible for supporting the execution of the department’s grant management functions and the department’s annual development plan as well as providing any donor data that will support strategic initiatives for the department.

How We Help Children in Need

At Residing Hope, we believe that children and families should be empowered to experience the transforming love of Christ through evidence-based care and holistic services. This is reflected in our work as we care for children in crisis, including those abused, abandoned or neglected.

We give love, hope, and a place to live to more than 500 children through group homes, foster care, an independent living program, and specialized therapy.

Why Residing Hope?

• Competitive insurance plans, including health, dental, vision, life insurances, and more
• Work life balance, including flexible scheduling, generous paid time off plans and ten paid holidays per year
• Retirement benefits with up to a 5% contribution match
• Educational tuition reimbursement and certification incentives
• Incredible training opportunities
• Discounted tuition rates to our onsite Montessori school

What You Need

• Associate’s Degree in Business, Finance or related degree and three plus years’ experience in a role managing a customer relationship management (CRM) database preferred; or any combination of training, education and experience which would provide the required knowledge, abilities and skills to successfully perform in this role.
• Experience utilizing Raiser’s Edge, preferred.
• Exceptional interpersonal skills and the ability to interact effectively with agency leadership, donors, prospects, volunteers and a variety of community stakeholders.
• Possess strong team-building, multi-tasking, problem solving, and organizational skills.
• Knowledge of fundraising principles, strategies, processes, and available resources.
• Ability to be proficient in all aspects of database entry and administration, including preparation and entry of data, performing queries, exports, program configuration, generating reports, report design, data analysis and trouble shooting.
• Must be experienced with general finance and accounting procedures used in office settings.
• Advanced verbal and written communication skills.
• Strong computer skills, including familiarity with standard Microsoft Office applications and proficiency in Blackbaud’s Raiser’s Edge or similar contact data management system.
• Ability to maintain sensitivity to our target population’s cultural and socioeconomic characteristics.

Essential Duties and Responsibilities

• Oversee the grant management process to ensure the contracted Grant Writer is processing grants in an effective and timely manner and to success.
• Act as the point of contact for in office functions and concerns. Answer questions as they arise and report any needed information to the Chief Development Officer.
• Ensure donors are acknowledged and recognized to strengthen their financial support through acknowledgement letters, tribute cards and any other recognition as determined for donor stewardship.
• Disseminate strategic communications through multiple mediums in a timely fashion. This will include, but is not limited to gift acknowledgements, invitations, newsletters, fundraising campaign materials, and tribute mailings.
• Prepare mailing lists for all appeals and donor communications.
• Develop, in coordination with Development team, a list of targeted audiences for (online) marketing/stewardship communications.
• Maintain department’s mailing schedule for all external print communications with donors in conjunction with Director of Marketing and Communications.
• Track and prepare reports for donor relations and stewardship activities in the donor database to enhance relationships and increase the likelihood of continued contributions.
• Prepare regular record maintenance queries to ensure records are up-to-date.
• Prepare reports to support general Development Department needs and reconciliation needs with the Finance Department.
• Assist other users in various capacities relating to the database, including but not limited to queries, reports and mailings.
• Organize and process gifts, then enter into Raiser’s Edge.
• Prepare deposits for gifts received and work with Finance as appropriate.
• Respond to donor and staff inquiries by researching and resolving problems related to transactions handled within the department.
• Assist with campaign-related kick-offs and celebration events in coordination with department.
• Assist with campus related events, as assigned.
• Provide donors with necessary documentation to support in-kind gifts, as necessary.

EQUAL EMPLOYMENT OPPORTUNITY

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.