Program Supervisor - Adult Residential

Job Description

Job Description

Now Hiring! Program Supervisor

ACTS is growing! We are seeking a compassionate, driven individual to join us in making a lasting impact through meaningful work at our Adult Residential program!

What's In It for You?

Salary Range : $52,000-$55,000/yr.

Location: In-person and On-Site at our Adult Residential Program in Tarpon Springs, FL.

Benefits: Eligible for Medical, Dental, Vision, Short and Long-Term Disability, Employer Paid Basic Life Insurance. Voluntary Life Insurance and other supplemental policy offerings on the first day of the month following 60 days of full-time employment.

Your Future: 403(B) retirement account with up to 5% company match.

Work/Life Balance: 10 company paid holidays and 11 days paid time off per year.

What You'll be Doing?

• Provide direct supervision, performance management, training and support to assigned direct service personnel.
• Participate in the recruitment and selection of assigned direct service personnel.
• Prepare staffing schedules to meet the licensure requirements and needs of the program.
• Authorize time and attendance documents for direct reports.
• Serve as a member of program's management or leadership team.
• Serve as back up to the Program Director, and may coordinate with the clinical and nursing personnel to manage program operations, client care and staff.
• Participate in client case staffing and treatment team meetings.
• Assist in the development and implementation of policies and procedures for provision of services.
• Ensure compliance with required contract, licensure, accreditation, and certification guidelines.
• May participate in and/or carry out all duties assigned to supervisees, including but not limited to, providing program shift coverage, intake/discharges, psychoeducational and/or life skill groups, security checks and health/safety checks and drills.
• Develop and review reports related to incident/injury, health/safety, census, behavior management and other non-clinical program requirements.
• Serve as the liaison with patient referral and funding sources including families, law enforcement, court personnel and other community providers.
• May coordinate inspections with auditors, vendors and other health and safety officials.
• Perform other duties as assigned.

What is Required?

• Bachelor's Degree in human service or business management.
• One(1) year of team lead, supervisory or other management related experience.
• Eligibility status, as determined by Level 2 background screening in accordance with Florida Statutes, Chapter 435 and/or Local Law.
• Ability to make critical decisions in high stress situations
• Flexible work schedule as needed.
• Strong supervisory and leadership skills.
• Excellent organizational skills and attention to detail.
• Thorough understanding of operations policies and practices
• Carrying, stooping, speaking, and listening.
• Prolonged periods of standing, walking and lifting
• Must be able to lift up to 50 pounds

Who We Are?

The Florida Care Provider Background Screening Clearinghouse, or 'Clearinghouse', helps ensure that caregivers, health workers, and educators meet Level 2 background screening standards before they can work with children, seniors, or other vulnerable groups. For more information, please visit

ACTS is a drug-free workplace, and all applicants are subject to pre-employment drug screening and adherence to all related policies throughout employment.

ACTS is an Equal Opportunity Employer and is committed to fostering an inclusive and diverse workplace. All qualified applicants are encouraged to apply regardless of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, or any other protected characteristic under applicable law.

ACTS, Inc. participates in the federal government's E-Verify program, which confirms employment authorization of all newly hired employees and most existing employees through an electronic database maintained by the Social Security Administration and Department of Homeland Security. For all new hires, the E-Verify process is completed in conjunction with the Form I-9 Employment Eligibility Verification on or before the first day of work. E-Verify is not used as a tool to pre-screen candidates. For up-to-date information on E-Verify, go to and click on 'E-Verify' located near the bottom of the page .

Company Description

At Agency for Community Treatment Services (ACTS), we’re more than just a team—we’re a community dedicated to changing lives. For almost 50 years, ACTS has provided vital services to individuals facing mental illness, substance use disorders, and homelessness. We’re passionate about what we do, and we’re looking for compassionate, driven individuals to join us in making a lasting impact.

At ACTS, you’ll be part of a team that’s helping to changing lives every day. If you’re ready to work in an environment where you’re valued and your contributions are impactful, we’d love to hear from you.

Company Description

At Agency for Community Treatment Services (ACTS), we’re more than just a team—we’re a community dedicated to changing lives. For almost 50 years, ACTS has provided vital services to individuals facing mental illness, substance use disorders, and homelessness. We’re passionate about what we do, and we’re looking for compassionate, driven individuals to join us in making a lasting impact.\n\nAt ACTS, you’ll be part of a team that’s helping to changing lives every day. If you’re ready to work in an environment where you’re valued and your contributions are impactful, we’d love to hear from you.