Office Administrator

Be a part of an organization making a difference in the Central Florida community! As an Orlando Business Journal’s 2021 Best Places to Work Honoree, Orlando Sentinel’s 2022 Best Workplaces Honoree, and a SHRM Mental Health Ally, Community Legal Services (CLS) is a full service civil legal aid law firm that promotes equal access to justice, specifically for the most vulnerable individuals in our society. CLS offers:

• 15 paid holidays and 24 days of paid time off
• Excellent physical/mental health, vision, and benefits (With 95% of benefits paid for by company)
• 100% Coverage with Dental Benefits, Life Insurance, Long/Short Term Disability
• 100% 403B match after 1 year of employment (5%)
• CLS pays Bar Dues and CLE Credits
• Student loan reimbursement for Attorneys
• Tuition Reimbursement
• Ability to apply for Public Service Loan Forgiveness (PSLF)
• Fantastic work-life balance
• Various opportunities for upward mobility into leadership/more advanced roles
• Pet Insurance
• Wellness Committee dedicated to employee morale, with events such as company wide retreats, activities, and challenges!

CLS is currently searching for a service-minded, mission driven individual to fulfill the following position: Office Administrator (Ocala)

OVERVIEW

Reporting to the Manager of Administrative Services or designee, the Office Administrator provides services to the public, and clerical/administrative services and support to staff. This position requires the candidate to be in office 5 days a week.

RESPONSIBILITIES

• Greets clients, applicants, and other visitors to the office.
• Answers telephones and refers callers to appropriate staff members, other CLS (Community Legal Services) offices or other agencies, as appropriate.
• Distributes routine incoming and outgoing mail. Takes outgoing mail and overnight delivery packages to appropriate depositories.
• Operates and maintains upkeep of copy, scanner, and fax machines, eFax Portal, and other CLS office equipment.
• Maintains upkeep, stock, and order of office supplies, only ordering when needed or suggested
• Maintains supply of forms and pamphlets for clients, applicants, and other visitors to the office.
• Potential to conduct brief initial intake interviews and completes intake for referral to appropriate staff.
• Provides typing and other clerical and secretarial assistance, as required and when assigned.
• Maintain case files, coordinate appointments, close physical and electronic files, and file closed files.
• Ensures office is polished and upkept, especially for arrival of new hires, clients, and guests. Communicates with maintenance when necessary.
• May be temporarily assigned to other CLS offices plus travel may be required.
• Other duties as assigned.

BACKGROUND AND EXPERIENCE

• High School graduate or equivalent experience.
• Minimum of three years’ law firm experience in support of litigation and working with low-income and/or vulnerable clients and communities on civil legal matters is also a plus.
• Highly self-motivated, professional, capable of independently managing workload and prioritizing tasks in a fast-paced legal environment with minimal supervision.
• Excellent phone manner and professional customer service ability with superior organizational, communication and writing skills required.
• Must be able to communicate effectively in person and over the telephone.
• Bilingual (English/Spanish) is preferred.
• Must be able to perform duties at various locations throughout service area.
• Proficient with Microsoft 365 and Outlook.
• Valid Florida Automobile license, use of own auto, and proof of insurance necessary.

PHYSICAL REQUIREMENTS

• Prolonged periods sitting at a desk and working on a computer.
• Must be able to lift up to 25 pounds at times.

SALARY: $20-22/HR+ 10% BONUS of ANNUAL SALARY

GENERAL STATEMENT

CLS is an Equal Opportunity Employer: We value a diverse workforce and the promotion of inclusive culture at all levels. CLS does not discriminate against any employee or qualified applicant for employment from all qualified individuals on the basis of age, race, color, creed, national origin, ancestry, marital or familial status, affectional or sexual orientation, gender identity or expression, sex, disability, socio-economic position, religion, political belief, protected genetic information, military or veteran status, or any other characteristic protected under applicable Federal or State law. The statements contained in this job description reflect general details as necessary to describe the principal functions of this job, the level of knowledge and skill typically required, and the scope of responsibility. It should not be considered an all-inclusive listing of work requirements. Individuals may perform other duties as assigned, including work in other functional areas to cover absences or relief, to equalize peak work periods or otherwise to balance the workload.