Customer Service Representative
Job Summary:
The Customer Service Representative assists customers by providing product information resolving issues and delivering excellent service. Ideal for someone patient friendly and customer-focused.
Responsibilities:
Respond to customer inquiries via phone email or chat
Provide accurate information and troubleshoot issues
Process orders returns or account updates
Maintain records of customer interactions
Escalate complex issues to supervisors when needed
Meet service quality and response-time standards
Support customer satisfaction and retention initiatives
Qualifications :
Strong verbal and written communication skills
Positive attitude and problem-solving ability
Basic computer proficiency
Customer service experience is a plus but not required
Additional Information :
Competitive salary range ($52000$56000 per year).
Opportunities for professional growth and advancement within the agency.
Supportive environment that values creativity innovation and continuous development.
Collaborative culture with exposure to diverse branding projects.
Full-time position with structured training and ongoing mentorship.
Remote Work :
No
Employment Type :
Full-time
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