Collections Specialist
IDR is seeking a Collections Specialist to join one of our top clients in Tampa, FL . This role is pivotal in managing accounts receivable functions, including cash applications and general accounting duties, while actively participating in the monthly close process. If you are eager to be part of a dynamic organization and thrive in a collaborative, team-oriented environment, we encourage you to apply today!
Position Overview / Responsibilities for the Collections Specialist:
Engage in first-party B2B collections for designated accounts, ensuring timely payment collection
Conduct proactive outreach to customers via phone, email, and fax to resolve outstanding invoices
Collaborate with internal teams to address billing disputes and recommend accounts for legal action when necessary
Reconcile customer accounts, manage account clean-up, and oversee EFT vendor setup
Utilize systems such as QuickBooks, Chargebee, Stripe, Zuora, SAP, and Sage, with an emphasis on adaptability to new tools
Required Skills for Collections Specialist:
Minimum of 2 years of experience in accounts receivable and collections
Strong understanding of debits/credits and general A/R accounting principles
Proficiency in QuickBooks and/or Zuora, with advanced Excel skills
Excellent communication, negotiation, and interpersonal skills
Highly organized, detail-oriented, and capable of working both independently and collaboratively
Whats in it for you?
Competitive compensation package
Full benefits: Medical, Vision, Dental, and more
Opportunity to get in with an industry-leading organization
Close-knit and team-oriented culture
Why IDR?
25+ years of proven industry experience in 4 major markets
Employee Stock Ownership Program
Medical, Dental, Vision, and Life Insurance
ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row
#LI-onsite
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